Head of Survivorship & Palliative Care Operations

Commonwealth of VA Careers; Richmond (VA); On-site; USD 120,000 - 147,000; Full time

Benefits offered by this job

Tuition benefits

Professional development

Paid time off (vacation/holidays/volUN

Health benefits

Retirement options (VRS)

Parental leave & disability benefits

Job summary

Massey Comprehensive Cancer Center in Richmond, Virginia, seeks an Operations Manager to lead survivorship and outpatient palliative care programs. Partner with clinical leaders to align staffing, workflows, and patient access while driving performance and budget goals.

The role emphasizes cross-functional collaboration with physicians, nurses, researchers, and health-system partners, ensuring safe, efficient, and high-quality patient care in a complex academic medical setting.

Qualifications

• Master’s degree in health administration, healthcare management, public health, business administration, or a closely related field.
• Equivalent combination of education, experience, and training acceptable.

Responsibilities

• Direct day-to-day administrative and operational activities for survivorship and palliative care clinics.
• Develop and standardize workflows to improve access, efficiency, reliability, and continuity of care.
• Monitor clinic capacity, scheduling, referrals, and patient flow.

Skills

Project management

Communication

Leadership

Stakeholder management

Problem solving

Education

Master’s degree in health administration/healthcare management/public health/business (or related)

Equivalent combination of education/experience

Tools

Microsoft Office

Healthcare IT systems

Job description

Massey Comprehensive Cancer Center in Richmond, Virginia, seeks an Operations Manager to lead survivorship and outpatient palliative care programs. Partner with clinical leaders to align staffing, workflows, and patient access while driving performance and budget goals.

The role emphasizes cross-functional collaboration with physicians, nurses, researchers, and health-system partners, ensuring safe, efficient, and high-quality patient care in a complex academic medical setting.