Operations Lead – NGO Logistics & Facilities

PIH; Northern (KY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Partners In Health Liberia (PIHL) seeks an experienced Operations Manager to support the Operations Directors in ensuring the smooth running of PIHL programs. The role spans fleet, premises/facilities, staff operations, budgets, security, and reporting, with direct supervision of several coordinators.

The ideal candidate will have 3+ years in supply chain, logistics, or operations within NGO/INGO settings, strong leadership, and excellent communication skills.

Qualifications

• Leadership and people management abilities.
• Strong organizational and analytical capabilities.
• Experience in budgeting and financial tracking.

Responsibilities

• Support the Operations Director in implementing and reviewing PIH policies.
• Assist in developing the department Operations Plan and budget.
• Induct new staff and ensure staff and visitor alignment with department.
• Maintain office and guest house supplies and ensure staff support.
• Support fleet management, maintenance, and vehicle service scheduling.
• Oversee premises/ facilities maintenance and lease management.
• Assist infrastructure projects and ensure adherence to plans and standards.
• Provide leadership and mentoring to staff; set SMART objectives and conduct appraisals.
• Oversee security management and safety standards in all operations areas.
• Prepare and review operations-related reports (staff, fleet, maintenance).
• Support leave planning to ensure business continuity.

Skills

Leadership

Organizational skills

Analytical skills

Strategic planning

Decision making

Communication

Budget tracking

Education

High school diploma or higher in logistics/operations/engineering

Job description

Partners In Health Liberia (PIHL) seeks an experienced Operations Manager to support the Operations Directors in ensuring the smooth running of PIHL programs. The role spans fleet, premises/facilities, staff operations, budgets, security, and reporting, with direct supervision of several coordinators.

The ideal candidate will have 3+ years in supply chain, logistics, or operations within NGO/INGO settings, strong leadership, and excellent communication skills.