Supply Chain and Operations Coordinator

Relief International; Gaza (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

Relief International in Gaza is seeking a Supply Chain and Operations Coordinator to strengthen procurement, asset and stock management, and transportation operations across programs. The role focuses on implementing RI procedures, ensuring transparent use of resources, and adhering to donor regulations.

You will lead procurement, fleet management, facilities, and asset control, coordinate with partners and program teams, and mentor RI staff to uphold high standards and safeguarding.

Qualifications

• Degree or professional certification in procurement or supply chain management.
• Experience in humanitarian logistics or NGO sector preferred.
• Fluency in English and Arabic.
• Strong communication and problem-solving skills.
• Ability to manage budgets and donor reporting.

Responsibilities

• Lead procurement activities in Gaza, ensuring RI and donor compliance.
• Manage transport, travel and RI fleet with cost efficiency.
• Build relationships with utilities, telecoms, UN agencies and partners.
• Maintain facilities operations and office administration.
• Oversee stock and asset management with regular counts.
• Coordinate reporting and project support with program teams.
• Lead team planning, recruitment, and capacity building.
• Uphold RI values and safeguarding policies.

Skills

Supply chain management

Procurement

Inventory control

Vendor management

Donor regulations

English & Arabic fluency

Education

Bachelor's degree in Procurement or Supply Chain

Job description

About Relief International

Relief International (RI) partners with communities impacted by conflict, climate change, and disaster to save lives, build greater resilience and promote long-term health and well being.

Currently, RI is active in 14 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen.

Job Profile

The Supply Chain and Operation Coordinator in Gaza Strip leads on all efforts to strengthen RI procedures and practice with regards to procurement, asset and stock management. He/ She is also in charge of all aspects related to transport, travel and RI fleet management, including movement planning and drivers. . He/ She will support the execution of effectiveness of the internal procedures and systems to ensure transparent, effective and accountable use of resources and reporting in line with RI internal procedures and Donor regulations.

Key responsibilities

Procurement:

Carry out purchases. Ensure local, national procurement practices are executed in compliance with RI and donor regulations.

Maintain an updated vendor list and ensure proper archiving of documents, conduct regular market assessment.

Participate in mobilization efforts for all new projects and project extensions.

Ensure that the supply chain is appropriate and cost effective, based on budget, markets, infrastructure, nature of the RI requests, and need timely delivery to project locations.

Transport & Fleet

Design and implement SoPs regarding vehicle management systems and ensure the system is well managed and adequately documented.

Ensure management of vehicle fleets is in line with RI standards and managed in a cost-effective way; ensure appropriate allocation, safe use of vehicles is achieved throughout the program and ensure servicing and maintenance are scheduled are adhered to.

Make recommendations to senior management to improve travel, transport, and fleet management.

Ensure proper fuel management

Liaison:

The SCO Coordinator involves building and maintaining relationships between RI and the respected entities, such as but not limited to Utility Companies, Telecommunication providers, labors, UN agencies, Logistics Cluster, etc.

Facilities Management and Administration

Keeping RI premises in operational conditions

Make sure that all utilities are functional, available and enough for the needs (Electricity, Water, Gas, phone, internet etc.)

Oversee administration functions such as reception, office consumables, storeroom management, etc.

Stock Management

Ensure stock management system and that all relevant staff know about the usage of it

Ensure stocks are secure, well managed, and documented.

Oversee routine physical stock counts, document discrepancies, and report eventual losses to senior management.

Asset Management

Ensure a centralized asset register is maintained; ensure all office and program assets are tagged. Ensure all assets are issued with unique RI asset number, ID tag and are tracked.

Regular monitoring and spot-check of all assets in collaboration with the supervisor.

Ensure donor reports for assets are timely completed and submitted to other departments.

Ensure appropriate and timely disposal of assets as necessary according to donor standards and regulations.

Team Management

Managing planning, task sharing and coordination of work

Taking part in the recruitment of his/her teams

Resolve conflict situation in team if happen

Iimplement capacity-building opportunities to strengthen the capacity of RI Operation staff in the area of responsibility.

Provide feedback through regular performance evaluations and ensure staff is held accountable in accordance with RI policies.

Reporting & Coordination

Ensure reliable and regular reporting regarding all activities link to areas of responsibilities

Participate meetings with Program team to anticipate and coordinate future needs and to ensure ongoing activities is on track

Other:

Work in close collaboration with other members of the RI team; sharing information on the assessments and proposed interventions, providing overviews of operation requirements for the development of project proposals and subsequent projects.

Other task as assigned by the manager within supply chain management scope

Management and leadership

Ensure the highest standards of behavior inside and outside of work promotes the values in RI's code of conduct and safeguarding policies

Ensure own actions and the actions of the teams' members they manage do not adversely impact the safety of the RI team and the vulnerable communities we serve

Ensure donors, partners and communities are aware of RI conduct and reporting mechanisms

Ensure safeguarding is embedded in all the work we do

Person Specification

Degree or professional certification in Procurement or Supply Chain Management, Humanitarian Logistics, or related field.

Solid knowledge and understanding of practical Supply Chain procedures and maintaining supply pipelines in areas with weak infrastructure and complex settings.

Demonstrated excellence in training and capacity-building

Strong organizational, interpersonal, and communication skills.

Computer competency with word processing, spreadsheets, and databases.

Ability to identify and communicate potential problems and propose solutions to the level of management and then effect change.

Must be able to function effectively in a complex work environment, set up appropriate priorities, and deal effectively with numerous simultaneous requirements.

Fluency in English and Arabic, both written and spoken.

Relevant experience, preferably within an INGO/NGO setup.

Experience with medical procurement and supply chain management will be favored.

RI Values

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability