Operations Lead for Cloud Kitchen Partnerships

CloudKitchens; Indianapolis (IN); On-site; USD 54,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Discretionary vacation days

Onsite amenities

Job summary

CloudKitchens in Indianapolis seeks an Associate Operations Manager to oversee daily facility operations, onboarding of partners, and delivering top-tier customer support. You will manage scheduling, training, and performance for a dedicated team and lead onboarding for new partners, including permits and delivery platform setup.

The role emphasizes driving customer retention, KPI reporting, and maintaining profitability while coordinating building maintenance with external vendors.

Qualifications

• 2 years of Operations Management experience (Preferred).
• 2 years of Employee/Assistant Management experience (Preferred).
• 2 years of Restaurant Management experience (Preferred).
• 2 years of Property Management experience (Preferred).

Responsibilities

• Lead and train a facility team, handling scheduling, training, and performance management.
• Manage onboarding for new restaurant partners, permits, online delivery setup, and launch strategy.
• Plan with management, use data to support decisions, and track KPI metrics for facility management.
• Perform routine building maintenance inspections and coordinate with external vendors.

Skills

Operations Management

Employee Management

Restaurant Management

Property Management

Job description

CloudKitchens in Indianapolis seeks an Associate Operations Manager to oversee daily facility operations, onboarding of partners, and delivering top-tier customer support. You will manage scheduling, training, and performance for a dedicated team and lead onboarding for new partners, including permits and delivery platform setup.

The role emphasizes driving customer retention, KPI reporting, and maintaining profitability while coordinating building maintenance with external vendors.