Operations Lead - Cedar Rapids

Veo; Cedar Rapids (IA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Stock options

Unlimited PTO

Benefits package

401(k) with company match

Job summary

Veo is seeking an Operations Manager to lead dockless micromobility operations in a fully onsite role. You will ensure efficient daily warehouse and field operations, strengthen local partnerships, and drive ridership while delivering exceptional customer service.

Ideal candidates are self-directed, thrive in fast-paced environments, and have a proven track record of leading teams in operations. This role offers a dynamic, technology-driven work environment across multiple U.S. markets.

Qualifications

• Bachelor's degree required.
• 1–2 years managing operations in fleets, warehousing, distribution, delivery, or similar fields.
• Ability to lift 60 lbs routinely.
• Ownership mindset with a bias for action.
• Strong ability to manage multiple tasks.

Responsibilities

• Oversee daily warehouse and field operations.
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters.
• Set and manage daily routes for hourly associates for fleet deployment and repositioning.
• Identify gaps in hitting operations metrics and develop solutions to fix them.
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests.
• Recruit and train local team.
• Ensure operations are in compliance with city agreements and SOPs.

Skills

Ownership mindset

Multitasking

Communication

Quantitative decision-making

Education

Bachelor's degree

Job description

Company Overview

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.

Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.

Veo has been recognized as one of Fast Company's Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.

This role is ideal for candidates with experience as a General Manager, Store Manager, Assistant General Manager, Branch Manager, or Operations Supervisor.

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

Job Summary

Are you a hands-on operations leader with a bias for execution and excellent customer service? Are you excited about helping grow an innovative transportation solution in your very own market? Are you passionate about leading teams? If so, you might be Veo's next Operations Manager!

As Veo's Operations Manager, you'll have the opportunity to help lead our innovative dockless micromobility program. You'll play a vital role in the program's success by ensuring efficient daily warehouse and field operations, as well as strengthening local partnerships. Above all, it will be your responsibility to increase ridership. Your success will be measured by your ability to drive daily ridership, lead a high-performing team, and provide users with exceptional customer service.

The ideal candidate for this role is someone who is self-directed with a history of thriving and driving success in fast-paced environments. This is a fully onsite role.

Responsibilities

• Oversee daily warehouse and field operations


• Perform physical tasks including moving scooters, driving vans, and maintaining scooters


• Set and manage daily routes for hourly associates for fleet deployment and repositioning


• Identify gaps in hitting operations metrics and develop solutions to fix them


• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests


• Recruit and train local team


• Ensure operations are in compliance with city agreements and company SOPs


• Manage inventory and ensure parts are ordered

Qualifications & Skills

• Bachelor's degree


• At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields.


• Comfortable lifting 60 lbs routinely


• Ownership mindset with a bias for action


• Successful track record prioritizing multiple tasks


• A willingness and ability to work a variety of days and shifts


• Quantitative decision-making skills


• Exceptional communication


• Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation


• Commitment to making your community a better place to live and ride.

Compensation & Benefits

• Total Cash Compensation: $50,000–$65,000+ annually, including a base salary and quarterly performance bonus opportunity. Bonuses for this role are designed with unlimited upside potential, providing additional earning opportunities for strong performance.
  
  
  
  • Base Salary: $50,000–$58,000.
  
  
  • Quarterly Performance Bonus: Additional earning potential based on performance, with unlimited upside
  
  


• Equity: Stock options


• Unlimited PTO


• Competitive Benefits Package: Medical, Dental, Vision, Short-Term Disability, and more


• 401(k) with company match


• Opportunity to work in a fast-paced technology company