Operations Lead

Talentstream; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Talentstream is seeking an experienced Operations Manager to oversee daily business operations across remote teams. You will drive process improvements, optimize workflows, and ensure timely project execution through cross-functional coordination.

The role requires strong analytical and leadership skills, with a focus on KPI tracking, cost optimization, and scalable processes in a remote environment. Candidates should be adept at stakeholder management and independent work.

Qualifications

• Experience in Business Operations or Operations Management.
• Strong team management and cross-functional coordination.
• Proficient with MS Excel, Google Sheets, and project management tools.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a remote environment.

Responsibilities

• Manage daily business operations and ensure smooth workflows.
• Develop and improve operational processes, policies, and SOPs.
• Coordinate with teams to ensure timely project execution.
• Monitor performance, identify bottlenecks, and implement improvements.
• Track KPIs and team productivity.
• Manage resource allocation, task distribution, and workflow planning.
• Identify opportunities for automation and cost optimization.
• Prepare operational reports and performance dashboards.
• Handle escalations and resolve operational issues.
• Lead and support team members to improve productivity.
• Ensure compliance with company policies and quality standards.

Skills

Operations management

Team leadership

Cross-functional coordination

Process improvement

KPI tracking

Communication

Stakeholder management

Remote work

Analytical thinking

Decision making

Tools

MS Excel

Google Sheets

Project management tools

Job description

Responsibilities

• Manage daily business operations and ensure smooth workflows.
• Develop and improve operational processes, policies, and SOPs.
• Coordinate with teams to ensure timely project execution.
• Monitor performance, identify bottlenecks, and implement improvements.
• Track KPIs and team productivity.
• Manage resource allocation, task distribution, and workflow planning.
• Identify opportunities for automation and cost optimization.
• Prepare operational reports and performance dashboards.
• Handle escalations and resolve operational issues.
• Lead and support team members to improve productivity.
• Ensure compliance with company policies and quality standards.

Requirements

• Experience in Business Operations or Operations Management.
• Experience in team management and cross-functional coordination.
• Strong knowledge of process improvement, workflow management, and KPI tracking.
• Proficiency in MS Excel, Google Sheets, and project management tools.
• Strong analytical, problem-solving, and decision-making skills.
• Good communication, leadership, and stakeholder management skills.
• Ability to work independently in a remote environment.