Operations Lead

Dovel Technologies, Inc; Bethesda (MD); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Paid Holidays

Parental Leave

Life Insurance

Employee Referral Program

Tuition Reimbursement

Job summary

Guidehouse is seeking an Operations Lead to provide strategic support to senior leaders, manage office operations, and oversee internal and external communications. The role includes institutional intelligence, stakeholder awareness, and ensuring quality assurance across processes.

The candidate will require an active TS/SCI clearance with a polygraph and hold a bachelor's degree in a related field, with 10+ years of administrative experience.

Qualifications

• ACTIVE and MAINTAINED TS/SCI clearance with polygraph.
• Bachelor's degree in Business Administration, Communications, Management, Public Administration, Office Management or related field.
• TEN (10) or more years of combined experience in administrative and front office support in scheduling, correspondence, and document management.
• Bachelor's degree may be used in lieu of FOUR (4) of the required years' experience.

Responsibilities

• Provide key strategic support to senior leaders.
• Office management and administrative support.
• Deliver internal and external strategic communications and institutional intelligence.
• Ensure quality assurance and process requirements.

Skills

TS/SCI clearance

Administrative experience

Quality assurance

Education

Bachelor's degree

Job description

What You Will Do

The Operations Lead will provide key strategic support to senior leaders. In addition to administrative support they will provide key institutional intelligence, stakeholder awareness, process requirements, and quality assurance. They will be responsible for office management as well as both internal and external strategic communications.

What You Will Need

• An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a polygraph
• Bachelor's degree in Business Administration, Communications, Management, Public Administration, Office Management or related field
• TEN (10) or more years of combined experience in administrative and front office support in scheduling, correspondence, and document management.
• Bachelor's degree may be used in lieu of FOUR (4) of the required years' experience.

What Would Be Nice To Have

• Direct experience providing EA and/or COS-like support to a Front Office team within the IC
• Highly effective written and verbal communications skills
• Ability to maintain high levels of organization and the ability to follow up on taskings timely and accurately
• Ability to support full-time on site between 8am-4pm core hours
• Ability to support the FO leadership team from various sites in the Northern VA area
• Exposure to operational mission sets
• Prior experience engaging with Senior level officials in the IC with professionalism
• Ability to work closely and effectively with multiple differing staff officers and fellow contractors; i.e. strong interpersonal skills and the ability to adjust communication styles with various team members

Salary

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Culture & Employer Statements

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline.

If you want to check the validity of correspondence you have received, please contact [e-mail].

Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com