Operations Lead

Guidehouse; Bethesda (MD); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Tuition Reimbursement

Job summary

Guidehouse is seeking an Operations Lead to reside in Bethesda, MD, delivering strategic support to senior leaders while managing office operations and communications. The role emphasizes institutional intelligence, stakeholder awareness, and quality assurance across processes.

Qualifications include an active TS/SCI clearance with polygraph, a related bachelor's degree, and 10+ years of administrative/front office experience.

Qualifications

• ACTIVE TS/SCI clearance with a polygraph is required.
• 10+ years of combined administrative and front office support experience in scheduling, correspondence, and document management.
• Bachelor's degree may be used in lieu of four years of experience.

Responsibilities

• Provide strategic support to senior leaders and deliver institutional intelligence.
• Coordinate stakeholder awareness, process requirements, and quality assurance.
• Oversee office management and both internal and external strategic communications.

Skills

Administrative support

Scheduling

Correspondence

Document management

Education

Bachelor's degree (Business Administration, Communications, Management, Public Administration, Office Management or related field)

Job description

Job Family:Operational Effectiveness (ESA)Travel Required:Up to 10%Clearance Required:Active Top Secret SCI with PolygraphJob PostingWhat You Will Do:The Operations Lead will provide key strategic support to senior leaders. In addition to administrative support they will provide key institutional intelligence, stake holder awareness, process requirements, and quality assurance. They will be responsible for office management as well as both internal and external strategic communications.What You Will Need:An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a polygraphBachelor's degree in Business Administration, Communications, Management, Public Administration, Office Management or related fieldTEN (10) or more years of combined experience in administrative and front office support in scheduling, correspondence, and document management. Bachelor's degree may be used in lieu of FOUR (4) of the required years' experience.What Would Be Nice To Have:Direct experience providing EA and/or COS-like support to a Front Office team within the ICHighly effective written and verbal communications skillsAbility to maintain high levels of organization and the ability to follow up on taskings timely and accuratelyAbility to support full-time on site between 8am-4pm core hoursAbility to support the FO leadership team from various sites in the Northern VA areaExposure to operational mission setsPrior experience engaging with Senior level officials in the IC with professionalismAbility to work closely and effectively with multiple differing staff officers and fellow contractors; i.e. strong interpersonal skills and the ability to adjust communication styles with various team membersThe annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.