Operations Labor Manager

Carrix, Inc./SSA Marine, Inc.; Columbus (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

Carrix, Inc./SSA Marine, Inc. seeks an Operations Labor Manager to direct labor personnel and resources across terminal operations with a strong emphasis on safety, efficiency, and regulatory compliance.

You will oversee hiring, scheduling, and performance, ensuring adherence to collective bargaining agreements while coordinating with vessel, terminal, and customer teams to optimize productivity.

Qualifications

• High school diploma or equivalent; equivalent management experience considered.
• Preferably 3 years managing employees in a comparable environment.
• Valid Driver's License and ability to obtain and maintain a TWIC card.
• Current CPR certification.
• Working knowledge of terminal operations, cargo stowage and stability.
• Demonstrated leadership experience.
• Familiarity with computerized terminal operating systems.
• Knowledge of applicable safety and accident-prevention codes and regulations.

Responsibilities

• Directs hiring, assignment, evaluation, discipline, and termination of labor personnel per policy and bargaining agreements.
• Directs and assigns work of foremen, supervisory clerks, and other staff based on requirements.
• Interprets and enforces collective bargaining agreements in daily operations.
• Investigates incidents and safety violations; reports findings to management.
• Plans workforce composition and equipment needs to meet plans within budget.
• Manages labor/equipment deployment and adjusts to conditions to meet performance goals.
• Monitors productivity, identifies gaps, and implements corrective actions.
• Ensures readiness of equipment and gear prior to start of operations.
• Ensures safety compliance with regulations and PPE usage; conducts daily safety meetings.

Skills

Leadership

Communication

Planning

Problem solving

Education

High school diploma or equivalent

Tools

Terminal operating systems

Job description

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe, efficient, compliant, and cost-effective use of employees, equipment, and operational resources. This position exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational requirements, and applicable collective bargaining agreements. The Operations Labor Manager serves as a key representative of company management and is accountable for safety, security, productivity, labor relations, and operational execution.

Essential Responsibilities:

Workforce Management and Labor Relations

• Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel, in accordance with company policy and applicable collective bargaining agreements.
• Directs and assigns the work of foremen, supervisory clerks, and other operational personnel based on operational requirements and workforce availability.
• Maintains working knowledge of applicable collective bargaining agreements and is responsible for their consistent interpretation, administration, and enforcement in day-to-day operations.
• Investigates workplace incidents, safety violations, and labor complaints; prepares reports and recommendations; and escalates matters to senior management as appropriate.

Operational Planning and Execution

• Determines workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
• Manages the deployment of labor and equipment throughout the shift, adjusting assignments as conditions change to meet performance and operational commitments.
• Monitors productivity against established standards, identifies performance gaps, and implements corrective action.
• Reviews all operational documentation and verifies that equipment and gear are ready and compliant prior to the start of operations.

Safety, Security, and Compliance

• Accountable for the safety of all assigned personnel; enforces company policy, terminal operating procedures, regulatory requirements, and safe work practices.
• Plans, conducts, and documents daily safety meetings in coordination with Health, Safety & Environment personnel; addresses identified hazards.
• Ensures compliance with HAZMAT, OSHA, and other applicable regulatory requirements; reports incidents in accordance with company and regulatory protocols.
• Verifies that required PPE is worn by all personnel on the operation.
• Ensures a respectful, discrimination-free work environment and promptly addresses workplace concerns or misconduct.

Coordination and Reporting

• Serves as the primary coordination point during operations among vessel personnel, customers, agents, terminal staff, and labor.
• Supports and troubleshoots terminal operating systems; ensures accuracy of operational data.
• Completes and submits required reports, including shift production, payroll, safety, and damage reports, within established deadlines.
• Performs additional supervisory and operational duties as required.

Capabilities:

• Ability to direct a large, diverse workforce in a fast-paced operational environment.
• Sound judgment and problem-solving skills under time pressure.
• Ability to plan and organize work across varied hours, shifts, and days.
• Effective communication with employees, management, and external stakeholders.

Qualifications:

• High school diploma or equivalent; equivalent management experience considered.
• Preferably 3 years managing employees in a comparable environment.
• Valid Driver's License and ability to obtain and maintain a TWIC card.
• Current CPR certification.
• Working knowledge of terminal operations, cargo stowage and stability.
• Demonstrated leadership experience.
• Familiarity with computerized terminal operating systems.
• Knowledge of applicable safety and accident-prevention codes and regulations.

Supervisory Responsibilities:

Yes- assigned personnel.

Work environment:

• Must be able to work in rotating shifts, days, evenings, and nights at multiple terminals. Schedule may be provided on short notice due to operations.
• Must be able to work in extreme outdoor temperatures of hot and cold, extremely dusty conditions, and occasionally, conditions of high levels of noise.
• The ability to work in an environment that may be hazardous to people unable to see and hear fast-moving equipment.
• The ability to drive 20%.