Operations Labor Manager

Carrix, Inc./SSA Marine, Inc.; Oakland (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

Carrix, Inc./SSA Marine, Inc. is seeking an Operations Labor Manager to direct and coordinate union labor, equipment, and operations, ensuring safe, compliant, and cost-effective performance.

You will exercise independent judgment over hiring, assignments, and discipline, oversee foremen and staff, interpret CBAs, investigate incidents, and report results to senior management. This role requires strong leadership, communication across diverse teams, and the ability to plan staffing and resources

Qualifications

• HS diploma or equivalent; equivalent management experience considered.
• Preferably 3 years managing union labor.
• Valid driver's license.
• Ability to obtain and maintain a TWIC card.
• Current CPR certification.
• Familiarity with terminal operations and safety processes.

Responsibilities

• Directs hiring, assignment, evaluation, discipline, and termination of labor personnel.
• Directs work of foremen and other staff based on needs.
• Interprets collective bargaining agreements and enforces them.
• Investigates incidents and escalates safety or labor matters.
• Plans workforce and equipment deployment to meet plans and budgets.

Skills

Leadership

Union labor management

Decision making

Communication

Safety compliance

Education

High school diploma or equivalent

Tools

TWIC credential

Terminal operating systems

Driver's License

Job description

Summary/Objective:

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe, efficient, compliant, and cost-effective use of union labor, equipment, and operational resources. This position exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational requirements, and applicable collective bargaining agreements. The Operations Labor Manager serves as a key representative of company management and is accountable for safety, security, productivity, labor relations, and operational execution.

Workforce Management and Labor Relations

• Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel, in accordance with company policy and applicable collective bargaining agreements.
• Directs and assigns the work of foremen, supervisory clerks, and other operational personnel based on operational requirements and workforce availability.
• Maintains working knowledge of applicable collective bargaining agreements and is responsible for their consistent interpretation, administration, and enforcement in day-to-day operations.
• Investigates workplace incidents, safety violations, and labor complaints; prepares reports and recommendations; and escalates matters to senior management as appropriate.

Operational Planning and Execution

• Determines workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
• Manages the deployment of labor and equipment throughout the shift, adjusting assignments as conditions change to meet performance and operational commitments.
• Monitors productivity against established standards, identifies performance gaps, and implements corrective action.
• Reviews all operational documentation and verifies that equipment and gear are ready and compliant prior to the start of operations. Safety, Security, and Compliance

Safety, Security, and Compliance

• Accountable for the safety of all assigned personnel; enforces company policy, terminal operating procedures, regulatory requirements, and safe work practices.
• Plans, conducts, and documents daily safety meetings in coordination with Health, Safety & Environment personnel; addresses identified hazards.
• Ensures compliance with HAZMAT, OSHA, and other applicable regulatory requirements; reports incidents in accordance with company and regulatory protocols.
• Verifies that required PPE is worn by all personnel on the operation.
• Ensures a respectful, discrimination-free work environment and promptly addresses workplace concerns or misconduct.

Coordination and Reporting

• Serves as the primary coordination point during operations among vessel personnel, customers, agents, terminal staff, and labor.
• Supports and troubleshoots terminal operating systems; ensures accuracy of operational data.
• Completes and submits required reports, including shift production, payroll, safety, and damage reports, within established deadlines.
• Performs additional supervisory and operational duties as required.

Capabilities:

• Ability to direct a large, diverse workforce in a fast-paced operational environment.
• Sound judgment and problem-solving skills under time pressure.
• Ability to plan and organize work across varied hours, shifts, and days.
• Effective communication with union workforce, management, and external stakeholders.
• High school diploma or equivalent; equivalent management experience considered.
• Preferably 3 years managing union labor in a comparable environment.
• Valid Driver's License and ability to obtain and maintain a TWIC card.
• Current CPR certification.
• Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching rules.
• Demonstrated leadership experience.
• Familiarity with computerized terminal operating systems.
• Knowledge of applicable safety and accident-prevention codes and regulations.

Supervisory Responsibilities: Yes No