Operations/Janitorial Services Manager

ADP, Inc.; Moorestown Township (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

ADP, Inc. in Moorestown, NJ is seeking an Operations/Janitorial Services Manager to lead commercial cleaning teams and ensure top-quality service, safety, and client satisfaction across multiple sites.

You will develop operational strategies, optimize resources, and maintain strong communication between field staff and corporate management to drive excellence and continuous improvement in field operations.

Qualifications

• Experience supervising janitorial/custodian teams.
• Familiarity with workforce management software and field service tools.
• Ability to drive process improvements and operational efficiency.

Responsibilities

• Lead, supervise, and support field service teams to ensure efficient janitorial service delivery at work sites.
• Coordinate daily schedules, assign tasks, and monitor progress to meet timelines.
• Enforce safety protocols and regulatory compliance for a safe workplace.
• Manage client relationships and ensure high levels of satisfaction.
• Oversee inventory, equipment maintenance, and procurement for uninterrupted operations.
• Conduct performance evaluations, coaching, and training to enhance team capabilities.

Skills

Team supervision

Process improvement

Operational efficiency

Tools

Workforce management software

Field service management tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations/Janitorial Services Manager

Full Time Management Moorestown, NJ, US

3 days ago Requisition ID: 1180

Salary: $65,000.00 Annually

The Operation Services Manager plays a critical leadership role in overseeing commercial cleaning teams for assigned clients. This position is responsible for ensuring that service delivery meets the highest standards of quality, safety, and client satisfaction while managing multiple teams across various job sites. The manager will develop and implement operational strategies, optimize resource allocation, and maintain strong communication channels between field staff and corporate management. By proactively addressing challenges and streamlining workflows, the Manager ensures tasks and projects are completed on time and within budget. Ultimately, this role drives operational excellence and fosters a culture of continuous improvement and accountability across all field service activities. You must be local to South Jersey/Philadelphia area where assigned clients are located.

Preferred Qualifications:

• Experience supervisor janitorial/custodian teams preferably in a similar services business
• Familiarity with workforce management software and field service management tools.
• Demonstrated ability to implement process improvements and operational efficiencies.

Responsibilities:

• Lead, supervise, and support field service teams to ensure efficient and effective janitorial service delivery at work sites.
• Coordinate daily schedules, assign tasks, and monitor progress to meet project timelines and client expectations.
• Implement and enforce safety protocols and compliance with industry regulations to maintain a safe working environment.
• Manage client relationships by addressing concerns promptly and ensuring high levels of customer satisfaction.
• Oversee inventory management, equipment maintenance, and procurement to support uninterrupted field operations.
• Conduct regular performance evaluations, provide coaching, and facilitate training programs to enhance team capabilities.