Operations Intern: Store Openings & Training (CA)

Wayne State University; Santa Fe Springs, Northern (CA, KY); Hybrid; USD 36,000 - 44,000; Full time

Job summary

HOJIA is seeking an Operations Intern to support store openings, management training, and day-to-day operational performance across HOJIA-managed brands and locations, starting with a 3-month, California-based internship.

This hands-on, in-store role involves working with Store Managers, solving operational issues, and traveling between California locations. A reliable car is required, with growth to a full Field Operations Associate role.

Qualifications

• 1–2 years of restaurant, food and beverage, hospitality, retail, or related operations experience (part-time or internship experience counts).
• Comfortable coaching frontline staff and new managers through established playbooks and systems (prior team lead or training experience a plus).
• Strong communication, organization, and problem-solving skills; able to work independently.
• Must have a reliable car and be willing to drive to store locations across California as part of regular work.
• Bilingual English/Mandarin Chinese is a strong plus, but not required.

Responsibilities

• Support store visits across California locations to help ensure compliance with company policies, brand standards, service expectations, product quality, cleanliness, and operational procedures.
• Assist in training, onboarding, and coaching Store Managers and store leadership teams, including identifying performance gaps and improvement opportunities.
• Help support new store openings in California, setting up operating routines, running through opening checklists, and helping store teams get comfortable with day-to-day workflows.
• Help monitor store performance, including staffing, scheduling, labor, inventory, waste, customer experience, and overall operational efficiency.
• Provide hands-on, in-store support for underperforming, transitioning, or newly opened California locations, working alongside the Store Manager rather than in place of them.
• Help maintain and update SOPs, training materials, and checklists so they stay accurate and easy for store teams to follow.
• Support communication between HOJIA leadership and Store Managers, helping relay updates on store performance, training progress, openings, and operational issues.
• Collaborate with HR, marketing, supply chain, and other cross-functional teams to support company and brand goals.

Skills

Restaurant operations

Coaching frontline staff

Communication

Organization

Problem solving

Reliable car

Job description

HOJIA is seeking an Operations Intern to support store openings, management training, and day-to-day operational performance across HOJIA-managed brands and locations, starting with a 3-month, California-based internship.

This hands-on, in-store role involves working with Store Managers, solving operational issues, and traveling between California locations. A reliable car is required, with growth to a full Field Operations Associate role.