Operations Intern

Northwood Hospitality LLC; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwood Hospitality is seeking a detail-oriented Housekeeping Administrative Assistant to support the Housekeeping Department with clerical tasks, inventory control, and guest relations.

You will coordinate with the Front Desk, manage supplies, perform data entry, and maintain an organized office to help ensure smooth hotel operations. The ideal candidate has a high school diploma, hospitality experience, and strong communication skills, with the ability to multitask and stay organized.

Qualifications

• High school diploma or equivalent.
• Previous experience in a hotel or hospitality setting, preferably in housekeeping.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize tasks.
• Attention to detail and accuracy.
• Positive and professional demeanor.

Responsibilities

• Administrative Support: Monitor and maintain inventory levels of cleaning supplies, linens, and other housekeeping materials; Place orders for supplies as needed and track deliveries; Conduct regular inventory audits to identify shortages and overages.
• Guest Relations: Coordinate with the Front Desk to ensure guest requests and special requests are fulfilled; Assist with resolving guest issues and concerns related to housekeeping.
• General Office Duties: Answer and direct phone calls, and take messages; Assist with data entry and other clerical tasks as required; Maintain a clean and organized workspace.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Description

The Housekeeping Administrative Assistant is responsible for providing essential clerical support to the Housekeeping Department. This role involves a variety of tasks, including inventory control, and guest relations. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.

Responsibilities

• Administrative Support:
  • Monitor and maintain inventory levels of cleaning supplies, linens, and other housekeeping materials.
  • Place orders for supplies as needed and track deliveries.
  • Conduct regular inventory audits to identify shortages and overages.
• Guest Relations:
  • Coordinate with the Front Desk to ensure guest requests and special requests are fulfilled.
  • Assist with resolving guest issues and concerns related to housekeeping.
• General Office Duties:
  • Answer and direct phone calls, and take messages
  • Assist with data entry and other clerical tasks as required.
  • Maintain a clean and organized workspace.

Qualifications

• High school diploma or equivalent.
• Previous experience in a hotel or hospitality setting, preferably in housekeeping.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize tasks.
• Attention to detail and accuracy.
• Positive and professional demeanor.

Source: Northwood Hospitality