Operations Infrastructure Lead (Tier II)

Dynamic Solutions Technology LLC; Falls Church (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading strategic services firm is seeking an Operations Infrastructure Lead (Tier II) to manage and troubleshoot IT systems for commercial and government clients in Washington, DC. This hands-on role requires excellent problem-solving skills, extensive IT experience, and a Bachelor's degree in a related field. Candidates with strong security clearance and key certifications like CompTIA will be favored. Join a dynamic team supporting critical infrastructure operations.

Qualifications

• Min eight (8) years of IT experience required.
• Two IT certifications required (e.g., CompTIA A+, Network+, Security+).
• Active Security Clearance preferred.

Responsibilities

• Monitor system and network performance.
• Troubleshoot systems/network issues.
• Create and maintain system documentation.

Skills

Troubleshooting

System Monitoring

Administrative Skills

Scripting (PowerShell)

Security Clearance Management

Education

Bachelor of Science degree in Computer Science or closely related field

Tools

Windows Active Directory

Azure Active Directory

Intune Mobile Device Management

Citrix

PKI Infrastructure

Job description

Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Operations Infrastructure Lead (Tier II). This position is in Washington, DC.

The Operations Infrastructure Team Lead position is a hands-on position and this candidate must possess the troubleshooting skills necessary to mentor all technical team members, being familiar with industry best practices and implementing a least privileged access model.

ACTIVE SECRET CLEARANCE PREFERRED

Responsibilities:

• Monitor system and network performance
• Troubleshoot systems/network issues, identify/analyze root cause, and implement corrective actions
• Administer Windows Active Directory, Windows Group Policies, and Certificate Services.
• Administer Azure Active Directory services
• Administer Intune Mobile Device Management
• Citrix and remote access
• Manage Multi-factor authentication, Single-Sign-On and Smart Card (PIV) Sign-On services
• Manage PIV card certificate and credential mapping and enforce PIV card authentication for all staff
• Manage Network Attached Storage (NAS) and network shares
• Create and maintain system documentation to ensure that it is complete and accurate
• Participate in Business Continuation/Disaster Recovery infrastructure planning, building, and testing, including network performance, security, anti-virus, design, and acquisition of infrastructure hardware
• Perform maintenance actions including system back-ups and validation, manage base image and restore points, file restoration processes, event log reviews, vulnerability mitigation and compliance
• Create and document all actions, practices, procedures, and processes.

Experience:

• Coordinate and manage diverse technical support tasks
• Evaluate new information technology systems and their effect on the environment
• Manage the private PKI infrastructure
• Developing secure automated solutions for administrative and domain management tasks using scripting languages such as PowerShell Provide lifecycle management for all supported systems
• Create automated packages to install, modify, enhance, test, and implement standard configurations for deployment of workstations, servers, and other network components and client software

Qualifications Requirements:

• Bachelors of Science degree in Computer Science or closely related field
• Min eight (8) years of IT experience
• Two of the following IT certifications: CompTIA A+ Certification CompTIA Network+ Certification CompTIA Security+ Certification MCSA: Windows 10 MCSE: Desktop Infrastructure certification
• Quality Certification (ITIL, or other)
• Active Security Clearance