Operations & Growth Coordinator

Home or Away LLC; Savannah, Northern (GA, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Home or Away LLC in Savannah, GA is seeking an ambitious, high-energy professional to join our team and learn how a business runs from the inside out. This in-office role offers hands-on exposure to operations, outreach, marketing tools, and customer support while working closely with senior leadership.

You will drive growth through direct outreach, help manage marketing campaigns, streamline processes, and serve as the voice of the business in daily client communications.

Qualifications

• 0–5 years of professional experience.
• Must work on-site in Savannah, GA.
• High digital fluency and quick learner of CRM/marketing tools.
• Exceptional verbal communication and active listening.
• High emotional intelligence and composure in tough conversations.
• Willingness to receive direct feedback for growth.

Responsibilities

• Drive Growth: direct outreach calls to leads in our CRM, nurture prospects, and help optimize our automated lead workflows.
• Manage Marketing Tech: assist with social media and Google Ads campaigns to drive prospective leads.
• Build Systems: identify messy processes, streamline operational tasks, and build reliable workflows.
• Be the Voice of the Business: answer incoming calls from clients, family members, and caregivers with grace and professionalism.
• Take Ownership: perform daily office administrative duties with accuracy and pride in your work.

Skills

Tech-savvy

Calm under pressure

Strong communication

Eager to learn

Proactive problem solving

Customer service mindset

Job description

About Us:

We are a growing home care agency operating with the pace, agility, and mindset of a startup. We build systems, leverage technology, and focus relentlessly on quality care. We are looking for an ambitious, sharp, and high-energy professional to join our team in Savannah and learn how a business runs from the inside out.

The Opportunity:

This is not a typical corporate entry-level job. You will work closely with senior leadership, taking ownership across operations, lead outreach, marketing tools, and customer support. If you want a role where you can learn real-world business mechanics, build your skillset, and grow into increasing levels of leadership and responsibility, this is built for you.

What You’ll Do:

• Drive Growth: Make direct outreach calls to leads in our CRM, nurture prospects, and help optimize our automated lead workflows.


• Manage Marketing Tech: Help manage and refine our social media and Google Ad campaigns to drive prospective leads.


• Build Systems: Identify messy processes, streamline operational tasks, and help build reliable workflows.


• Be the Voice of the Business: Answer incoming calls from clients, family members, and caregivers. Handle tough, high-emotion situations with grace, patience, and professional composure.


• Take Ownership: Tackle daily office administrative duties with accuracy and pride in your work.

What We’re Looking For:

• Tech-Savvy & Adaptable: You pick up new software instantly and love figuring out how systems work.


• Unshakeable Attitude: You are even-keeled, slow to anger, and deeply service-oriented—even during difficult conversations.


• Eager to Learn: You welcome direct feedback as a tool for personal and professional growth.


• High Drive & Curiosity: You take initiative, solve problems without being asked, and take pride in doing small tasks exceptionally well.


• Location: Based in or relocated to Savannah, GA (In-office position).

Requirements

Required Qualifications & Competencies:

• 0–5 years of professional experience (open to recent graduates).


• Must work on-site in our Savannah, GA office.


• High digital fluency (comfortable learning CRMs, marketing tools, and automation platforms quickly).


• Exceptional verbal communication, active listening, and phone presence.


• High emotional intelligence (EQ) and ability to stay calm under pressure.


• Strong receptivity to feedback and commitment to continuous self-improvement.