Operations Expert – Asset Services Group - Associate

Deutsche Bank AG; Jacksonville (FL); Hybrid; USD 48,000 - 74,000; Full time

Benefits offered by this job

Hybrid work model

Diversity & inclusion

Health & wellbeing

Retirement savings

Parental leave

Educational resources

Job summary

Deutsche Bank AG in Jacksonville, FL is seeking an Operations Expert in Asset Services to manage client instructions for corporate actions and income processing across fixed income and equity securities. You will coordinate settlements, execute via SWIFT and DTCC/Euroclear, and document processing steps to support downstream reporting and control.

The role requires a Bachelor's degree and strong analytical and communication skills.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication in English.

Responsibilities

• Process payments for corporate actions and communicate terms to entitled holders.
• Execute instructions via SWIFT and book-entry via DTCC/Euroclear; manage physical securities processing and reconciliations.
• Make election decisions on how to apply obligations against inventory with risk awareness.
• Escalate issues to Asset Services management and maintain stakeholder relationships across global teams.
• Support cross-group communication, UAT planning, training, and production verification; understand Corporate Actions, Dividends, Custody and Tax utilities.

Skills

Analytical skills

Communication skills

AI tool usage

Fluent English

Education

Bachelor's Degree

Tools

AI tools

Job description

Job Title: Operations Expert - Asset Services Group Corporate Title Associate

Location: Jacksonville, FL

Overview: As an Associate in the Asset Services team, you will be responsible for receiving, acknowledging, and executing Client instructions to effect non-expiring Ad-Hoc conversions pertaining to both fixed income and equity securities, Mandatory and Voluntary Corporate Actions, and Income processing. In addition, you will document analytical processing data for upstream reporting and participate in upcoming run the Bank and change the Bank initiatives within the Asset Services team processing landscape. Stakeholders include Global Markets Investment Bank, Corporate Bank, middle office teams, the global Asset Services team, Global Technology teams, Relationship and Transaction Management Teams, and the Embedded Risk Team (ERT).

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What You'll Do

• Process payments timely for all corporate action events to entitled holders and communicate payment terms timely and effectively
• Execute instructions via SWIFT and book-entry form via DTCC and Euroclear, as well as physical securities processing via US Agents Balance transactions for events and resolve exceptions, including calculation and reconciliation of books and records and proper break management of depot and nostro accounts
• Make election-process decisions on how to apply obligations against available inventory, including proprietary inventory, street obligations, or short positions, recognizing potential reputational and relationship impact with each counterpart
• Ensure timely and effective escalation to Asset Services management when transactions may create risk for Clients and the Firm, while building and managing relationships with Asset Services local and global staff, management, and colleagues across other Bank functions
• Facilitate communication between Bank groups, Agents, and Depositories; support Asset Services innovation strategies, UAT planning, user training, implementation, and production verification; act as a role model for new employees by supporting early integration; and develop detailed business knowledge of the various teams and processes within Asset Services, including Mandatory and Voluntary Corporate Actions, Dividends, Custody, and Tax Utility teams

Skills You'll Need

• Bachelor's Degree from an accredited college or university (or equivalent)
• Relevant experience in a banking or financial services processing environment
• Expert-level analytical skills, flexible regarding production problem solving
• Excellent communication skills (verbal and written), fluent in English (written and verbal) as appropriate
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

Skills That Will Help You Excel

• Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the product offering
• Open minded, able to share information, knowledge and expertise with peers & team members
• Relationship management and influencing/negotiation skills – to be able to manage relationships with team members including those located remotely
• Experience processing voluntary instructions and/or mandatory corporate actions with detailed knowledge of Corporate Actions processing via DTC, Euroclear and Agents

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank's hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $48,000 to $74,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Benefits

• We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email [e-mail].

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people - in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world - be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.