Operations Executive

Alfa Medical Management Pte Ltd; Orchard (NE); On-site; USD 55,000 - 85,000; Full time

Job summary

Alfa Medical Management Pte Ltd seeks a Facility Operations Coordinator to oversee daily centre operations, ensure safe and efficient service delivery, and coordinate maintenance with contractors. The role emphasizes process improvements, documentation, and KPI reporting.

The ideal candidate holds an engineering qualification, demonstrates strong problem solving and communication skills, and works independently with a proactive, team-oriented mindset in healthcare settings.

Qualifications

• Diploma or degree in engineering.
• Strong logical thinking and problem solving abilities.
• High attention to detail and meticulousness.
• Proficient in Microsoft Office applications.
• Customer service oriented and good communication skills.
• Independent worker with proactive approach to operations improvement.
• Hands-on and team oriented with minimal supervision.

Responsibilities

• Coordinate the day-to-day operations of the centre to ensure smooth, safe, and efficient service delivery.
• Oversee preventive, corrective, and ad-hoc maintenance works by coordinating with contractors and vendors, ensuring compliance with regulatory and organisational standards.
• Conduct routine facility inspections, monitor contractor performance, and ensure the centre's infrastructure remains safe, functional, and well-maintained.
• Support operational projects, including infrastructure setup, system implementation, and operational readiness activities.
• Monitor operational issues, maintenance activities, and KPIs, and prepare reports for management.
• Maintain accurate documentation and records relating to maintenance, operations, and projects.
• Identify opportunities for process improvements and support the implementation of operational enhancements.
• Perform any other duties or projects as assigned by the Management.

Skills

Organizational skills

Problem solving

Attention to detail

Customer service

Communication skills

Independent worker

Teamwork

Education

Diploma or Degree in Engineering

Tools

Microsoft Office

Job description

Job Responsibilities

Coordinate the day-to-day operations of the centre to ensure smooth, safe, and efficient service delivery.

Oversee preventive, corrective, and ad-hoc maintenance works by coordinating with contractors and vendors, ensuring compliance with regulatory and organisational standards.

Conduct routine facility inspections, monitor contractor performance, and ensure the centre's infrastructure remains safe, functional, and well-maintained.

Support operational projects, including infrastructure setup, system implementation, and operational readiness activities.

Monitor operational issues, maintenance activities, and key performance indicators (KPIs), and prepare reports for management.

Maintain accurate documentation and records relating to maintenance, operations, and projects.

Identify opportunities for process improvements and support the implementation of operational enhancements.

Perform any other duties or projects as assigned by the Management.

Job Requirements

Diploma or Degree in Engineering.

Strong logical thinking and problem-solving abilities.

High attention to detail and meticulousness.

Proficient in Microsoft Office applications.

Customer service-oriented.

Effective communication skills (both phone and email).

Previous experience in Healthcare/Medical care is an advantage, though not required.

Independent worker with a proactive approach to operations improvement.

Hands-on and team-oriented, requiring minimal supervision.

Only shortlisted candidates will be notified