Operations Excellence Manager

Watson-Marlow - North America; Harvard (MA); On-site; USD 101,000 - 151,000; Full time

Benefits offered by this job

Robust Retirement Plan

Comprehensive Parental Leave

Generous Time Off

Community Engagement Opportunities

Job summary

A leading fluid technology company in Massachusetts is seeking an Operations Excellence Manager responsible for implementing continuous improvement strategies across site operations. You will develop and enhance process efficiencies, coach teams, and foster a culture of excellence. The ideal candidate has a degree in Operations Management or related fields and extensive experience in continuous improvement methodologies. This role comes with a salary ranging from $101,000 to $151,000, reflecting expertise and internal equity.

Qualifications

• Experience as a Continuous Improvement or Operations Excellence Manager, ideally 3-5 years.
• Proficiency in process improvement methodologies and tools.
• Experience working in a highly regulated manufacturing environment is a plus.

Responsibilities

• Develop and implement processes related to Continuous Improvement Program.
• Coordinate and drive improvements across operational functions.
• Coach teams through Continuous Improvement methodologies.

Skills

Process improvement methodologies

Continuous improvement tools

Leadership skills

Communication abilities

Education

Bachelor’s degree in Business administration, Operations Management, Engineering or a related field

Tools

Lean/Six Sigma/VAVE tools

Job description

Job Title: Operations Excellence Manager

Location: WMFTS - USA - Supply - Devens, MA

Location Type: On-Site

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This Role Will Focus On

As a member of site senior leadership team, Operations Excellence Manager is responsible to develop, train, implement, maintain and improve processes and systems related to WMFTS Continuous Improvement Program. They will coordinate and drive continuous improvement throughout the commercial and operational functions within the site. Demonstrating exceptional people skills, you will lead, mentor, coach, inspire and empower our talented teams and individuals continuously learn, develop and achieve their full potential.

Key Accountabilities Include

• Support/Coach/deploy a globally connected Op Ex strategy within the Devens site. Oversee, manage and facilitate across all functions to improve efficiency, streamline processes and reduce costs within the business.
• Key Stakeholder within a global Op Ex community, providing support throughout the Devens site and WMFTS organisation on the implementation of C.I. thinking and sharing of Best Practices, helping to drive culture change and advance C.I. competencies.
• Take strategic view of the Devens site, facilitate the creation of an Enterprise-wide Op Ex culture and use CI methodologies to drive core/strategic processes to respond to the needs of customers with minimal waste and improve Lead Times to Customer
• Support effective and consistent Policy Deployment by cascading Corporate and Divisional objectives throughout all functions.
• Support the creation/deployment of training standards for the site, to ensure a standardised approach is delivered.
• Coach leadership (at all levels) through the Operational Excellence Roadmap focused on delivering business results and building competency in C.I. methods, using and practicing the use of C.I. methodology and respective tools. Facilitate large-scale, cross-functional kaizen events
• Focus on business performance that constantly strives to eliminate waste, reduce cost and improve customer satisfaction, and increase market share via the use of continuous improvement methodologies, conducting regular reviews of performance.
• Develop C.I. support teams from within the site to ensure that our strategy identifies business opportunities and delivers measurable business results. Build bridges within and across the Company’s divisional and functional organizations to identify and drive new opportunities for Devens.
• Assist with Product Development/VAVE for selected programs working with global cross-functional teams that are focused on improving customer experience in new/existing products to deliver efficient and cost-effective solutions
• Provide business cases for prioritising high-impact opportunities establishing links to strategies and sustainable process improvement
• Collaborate with all functions within Supply, engineering, and commercial teams as well as external experts to support strategic direction for WMFTS and translate it into actionable goals.
• Drive harmonization of systems, processes and procedures within the Deven’s site to implement a common way of working.
• Participate in improvement projects within the site where Operational Excellence should be involved.
• Report Op Ex performance – Provide Clear monthly status regards to activities/risks/mitigations relating to the Devens site
• Drive effective on-going communications throughout the organisation. Drive culture change and advance C.I. competencies, provide clear and regular communication regarding Deven’s goals and objectives. Provide a system for measurement of results.
• Develop infrastructure tools and supporting materials, include training to support Deven’s Op Ex initiatives. Conduct workshops and other training programs that foster the cross functional deployment of C.I. Methodology.
• Identify and ensure delivery of Improvement projects for the Devens site which contribute towards achieving WMFTS overall business targets.
• Strive for a common way of working within Continuous Improvement globally.
• Other duties as designed

Skills/Experience

• Bachelor’s degree in Business administration, Operations Management, Engineering or a related field. Advanced degrees or relevant certifications are advantageous.
• 3-5 years of experience as a Continuous improvement or Operations Excellence Manager
• Strong proficiency in process improvement methodologies and continuous improvement tools and methodologies.
• Proficiency in Lean/Six Sigma/VAVE tools
• Any experience working within a highly regulated manufacturing environment is highly advantageous.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

This position offers a salary range of ($101000 - $151000). Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.

Benefits

• Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
• Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
• Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
• Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
• And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments.

Equal Opportunity Employer

Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.