Operations Excellence & Execution Leader

Fairygodboss; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in Dallas is seeking a Business Operations Manager to plan, organize, and execute key operational activities enabling efficient decision-making and well-controlled delivery.

You will drive priority-setting, performance reporting, and cross-functional communication with a focus on accuracy, timeliness, and follow-through. This role emphasizes disciplined execution and continuous process improvement across stakeholders.

Qualifications

• Bachelor's degree in Business, Management, Finance, or equivalent professional experience.
• Advanced analytical and quantitative skills; ability to interpret data and produce insights.
• Proficiency in MS Word, Excel, PowerPoint, Project, Visio, and SharePoint.
• Strong problem-solving and stakeholder communication.
• Effective time management and ability to meet deadlines.
• Experience preparing executive-ready materials.

Responsibilities

• Define and maintain key priorities, success measures, and performance reporting aligned to strategic and operating plans
• Build and manage an operating cadence (e.g., routines, forums, materials, and follow-ups) to support consistent execution
• Prepare executive-ready reporting and summaries that highlight progress, risks, issues, and decisions required
• Coordinate across stakeholders to collect inputs, validate information, and resolve blockers to delivery
• Own process management for assigned operational domains, including documentation, controls, and continuous improvement
• Manage action logs, timelines, dependencies, and deliverables to support disciplined execution across initiatives
• Draft and coordinate external communications with borrowers, insurance agents and brokers, and internal risk partners as applicable to the role
• Drive clear, consistent communication across stakeholder groups to support alignment and reduce operational friction
• Identify process gaps and implement improvements that enhance accuracy, timeliness, and transparency
• Support urgent requests by prioritizing effectively, communicating trade-offs, and delivering high-quality outputs under tight timelines

Skills

Analytical skills

Quantitative analysis

Stakeholder management

Communication skills

Problem solving

Multitasking

Education

Bachelor's degree in Business/Management/Finance

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft Visio

SharePoint

Job description

JPMorgan Chase & Co. in Dallas is seeking a Business Operations Manager to plan, organize, and execute key operational activities enabling efficient decision-making and well-controlled delivery.

You will drive priority-setting, performance reporting, and cross-functional communication with a focus on accuracy, timeliness, and follow-through. This role emphasizes disciplined execution and continuous process improvement across stakeholders.