Operations Excellence Analyst - Data Viz & Strategy

motorolasolutions; Schaumburg (IL); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical/Dental/Vision

401K Match

Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Parental Leave

Job summary

Motorola Solutions is seeking an Operations Excellence Analyst to dissect complex operational challenges and uncover root causes across people, processes, and tools. You’ll turn data into persuasive visualizations that guide executive decisions in a fast-paced, people-first culture.

The role emphasizes cross-functional collaboration, data storytelling, and continuous improvement with a focus on service delivery and operational efficiency. A Bachelor’s degree or equivalent experience is required.

Qualifications

• Bachelor’s Degree OR 5+ years of applicable experience in data analysis, reporting, or process optimization.
• Experience turning data into actionable visuals for executive leadership.
• Proven ability to tailor presentations for technical and non-technical stakeholders.

Responsibilities

• Analyze operational challenges to identify root causes across people, processes, and tools.
• Create data-driven insights and dashboards in Tableau for executive use.
• Provide strategic recommendations to optimize workflows and boost productivity.

Skills

Data Visualization

Analytics

Executive communication

Root cause analysis

ITSM systems knowledge

ITIL framework

Education

Bachelor’s degree or equivalent

Tools

Tableau

Salesforce

ServiceNow

PureCloud

Job description

Motorola Solutions is seeking an Operations Excellence Analyst to dissect complex operational challenges and uncover root causes across people, processes, and tools. You’ll turn data into persuasive visualizations that guide executive decisions in a fast-paced, people-first culture.

The role emphasizes cross-functional collaboration, data storytelling, and continuous improvement with a focus on service delivery and operational efficiency. A Bachelor’s degree or equivalent experience is required.