Operations & Engineering Coordinator

Indiana Electric Cooperatives; Greensburg, Northern (IN, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Indiana Electric Cooperatives is seeking an organized administrative support specialist for the Operations Department. You will act as the point of contact for member day-to-day activities, run reports, update visual management, and ensure service orders move through the system.

Responsibilities include coordinating line crew scheduling, maintaining easements, assisting in safety meetings, handling new hire documentation, after-hours CRC coverage, and supporting documentation for safety

Qualifications

• 2 years related experience and/or training.
• Proficiency in Microsoft Office programs.
• Utility industry experience preferred.
• Knowledge in NISC preferred.

Responsibilities

• Point of contact for member related day-to-day activities.
• Run reports and update Operations visual management.
• Ensure all member work/service orders move through the system.
• Create and close non-billing service orders.
• Coordinate dispatch for outages and major storms.
• Assist in coordination of Line Crews, Staking, and Meterman scheduling.
• Maintain easements and file with counties quarterly.
• Support safety meetings and training coordination.

Skills

Communication skills

Microsoft Office

Multitasking

Team collaboration

Tools

NISC

Job description

• Point of contact for member related day-to-day activities
• Secretarial and administrative support for the department
• Run reports and update Operations visual management
• Ensure all member work/service orders are moving through the system and communicate with members
• Create and close all non-billing service orders
• Compile information needed for property damage/accident claims, working with Accounting & Finance to billing
• Performs dispatch duties for multiple outages and major storms
• Assist in coordination of Line Crews, Staking, and Meterman scheduling
• Maintain easements and file with each county on a quarterly basis
• Assist in coordination yearly safety meeting schedule with IEC and Hoosier Energy
• Participates in relevant safety and training meetings
• Submit locate requests via Indiana 811
• Coordinate all new hire documentation and notifications for Operations Department
• After hours CRC call coverage for Operations Department
• Responsible for documentation to assist the safety committee
• Maintain and track CDL license list and schedule DOT physicals

EXPERIENCE

To perform this job successfully, an individual should have an equivalent of the following education and/or experience.

• 2 years related experience and/or training
• Proficiency in Microsoft Office programs
• Utility industry experience preferred
• Knowledge in NISC preferred

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Strong written and oral communication skills
• Ability to communicate with individuals at all levels and work as part of a team
• Ability to manage multiple projects with varying scopes and timelines
• Demonstrated level of professionalism and positive attitude
• Ability to exercise flexibility to work effectively in a changing environment
• Strong problem solving and decision-making skills to identify, anticipate and resolve problems at hand