Operations Coordinator

Entergy; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Job summary

Entergy Hawaii in Honolulu seeks an experienced supervisor to schedule, assign, and monitor construction and service work on the distribution system. You will read prints, coordinate with Engineering, Vegetation, DOC, and other teams to ensure work meets standards and in-service dates.

The role requires leading during emergencies, being on call, and maintaining safety, customer service, and asset protection.

Qualifications

• High school diploma or equivalent required.
• 8+ years of related experience required.

Responsibilities

• Schedule, assign, manage and monitor work of construction and service work.
• Ensure all work meets company standards and in-service dates while complying with safety guidelines.
• Prepare and carry out switching orders for the distribution system.
• Lead dispatching during emergencies to restore service promptly.
• Read and interpret construction prints.
• Coordinate with Engineering, Vegetation, DOC and other departments.
• Be available for call‑out at all times.
• Review outages and monitor reliability issues for the Network.

Skills

Leadership

Communication

Organizational skills

Decision making

Prioritization

Hazard recognition

Customer service

Team player

Reading prints

Education

High school diploma or equivalent

Job description

Job Summary / Purpose

Responsible for scheduling, assigning, managing and monitoring work of construction and service work.

Responsibilities

• Ensure all work meets company standards and in-service dates while ensuring that all workmanship complies with Entergy's safety guidelines and practices.
• Have extensive knowledge of a working distribution system.
• Prepare and carry out switching orders for the distribution system.
• Work with Engineering, Vegetation, DOC and other departments in seeing that all facilities are constructed and maintained according to company specifications, standards and policies.
• Assume dispatching on a local basis during emergency and storm situations to ensure service is restored to all customers in a timely manner.
• Be available for call‑out at all times.
• Work emergency or storm restoration in other areas as needed.
• Read and interpret construction prints.
• Work with external and internal customers.
• Assume Supervisor's duties for a short time in his absence.
• Review daily outages in AM/FM and monitor/complete TACTICS and reliability issues for the Network.

Minimum Requirements

• High school diploma or equivalent.
• Minimum 8 years of experience in related field.

Skills, Knowledge, and Abilities

• Strong knowledge of computers and related technology.
• Strong communication and organizational skills.
• Ability to take and understand directives and complete tasks.
• Excellent leadership skills.
• Strong decision making skills.
• Ability to manage multiple activities and changing priorities.
• Ability to work well under pressure.
• Self‑motivated and dependable team player.
• Ability to recognize hazards in the workplace and have the ability to mitigate the hazards.
• Ability to maintain and care for Company equipment properly and safeguard assets.
• Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.
• Demonstrated acceptance of a diverse and inclusive work environment and customer base.
• Desired: Ability to recognize opportunities for process improvement and have the ability to enact change.
• Desired: Ability to lead and participate in problem solving teams as required.