Operations Dispatcher & Route Coach

Amazon; Idaho Falls (ID); On-site; USD 52,000 - 76,000; Full time

Job summary

LIFT 21X LLC, an Amazon Delivery Service Partner serving Idaho Falls, is seeking a full-time operations supervisor. You will monitor daily delivery operations, guide Delivery Associates, and ensure safety as a top priority.

This four-day workweek position requires weekend and holiday availability, leadership potential, and the ability to coordinate launches, check-ins, and end-of-day closeouts while maintaining high standards.

Qualifications

• 21 years of age or older with a valid driver's license.
• Authorized to work in the United States.
• Strong communication, organization, and problem-solving skills.
• Comfortable with computers, smartphones, GPS, and multiple software applications.
• Able to manage multiple priorities and make sound decisions under pressure.
• Comfortable coaching, supporting, and holding team members accountable.
• Dependable and available to work the full scheduled shift.
• Previous leadership, dispatch, logistics, transportation, or delivery experience is preferred but not required.

Responsibilities

• Monitor daily delivery operations and route progress
• Provide real-time support and guidance to Delivery Associates
• Identify at-risk routes and coordinate rescues when needed
• Reinforce safety expectations and respond appropriately to safety concerns
• Help coordinate driver check-in, vehicle assignments, launch, and end-of-day closeout
• Coach and support Delivery Associates toward improved performance
• Communicate with LIFT 21X leadership and Amazon station personnel
• Respond calmly and professionally to changing operational situations
• Assist with fleet readiness, attendance, and operational documentation

Skills

Leadership

Dispatch

Logistics

Transportation

Delivery experience

Tools

GPS

Software applications

Job description

LIFT 21X LLC, an Amazon Delivery Service Partner serving Idaho Falls, is seeking a full-time operations supervisor. You will monitor daily delivery operations, guide Delivery Associates, and ensure safety as a top priority.

This four-day workweek position requires weekend and holiday availability, leadership potential, and the ability to coordinate launches, check-ins, and end-of-day closeouts while maintaining high standards.