Operations Dispatch Supervisor

Premier Logistics; Green Bay (WI); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Bonus program

Growth opportunities

Job summary

Premier Logistics is seeking a motivated, hands-on Operations Supervisor to lead daily transportation operations, driving efficiency, accountability, and customer service.

This is a full-time salaried leadership position for someone who thrives in a fast-paced environment, communicates with urgency, and takes ownership of outcomes. The role combines dispatch oversight, route planning, driver support, customer communication, and problem-solving.

Qualifications

• Excellent communication and leadership abilities.
• Ability to make quick decisions in a fast-paced environment.
• Strong sense of urgency, accountability, and ownership.
• Proficient with Google Workspace or Microsoft Office.
• Experience in transportation, logistics, dispatch, or operations.

Responsibilities

• Serve as a primary operations contact for drivers and customers, ensuring clear and timely communication.
• Monitor daily routes, driver performance, and service execution to ensure on-time performance and operational efficiency.
• Build and optimize delivery routes and schedules for upcoming operations.
• Coordinate appointments, customer requests, and service scheduling.
• Support driver accountability, communication, and operational follow-through.
• Conduct driver ride-alongs and assist with training and operational coaching.
• Manage hotel bookings, travel coordination, and driver scheduling needs.
• Perform monthly truck inspections and ensure fleet readiness.
• Assist with weekly pre-shift meetings and operational planning.
• Identify opportunities to improve efficiency, communication, and overall service levels.
• Step in to support operations directly when needed, including occasional box truck driving.

Skills

Communication

Leadership

Decision making

Urgency & ownership

Organization

Multitasking

Office software

Team leadership

Logistics experience

Tools

Google Workspace

Microsoft Office

Job description

Premier Logistics is seeking a motivated, hands-on Operations Supervisor to help lead daily transportation operations while driving efficiency, accountability, and exceptional customer service.

This is a full-time salaried leadership position for someone who thrives in a fast-paced environment, communicates with urgency, and takes ownership of outcomes. The ideal candidate is proactive, highly organized, team-oriented, and willing to step in wherever needed to support operations and customers.

This role combines dispatch oversight, route planning, driver support, customer communication, and operational problem-solving. At times, this position may also involve operating a company box truck to support customer needs when necessary (no CDL required).

We are building a strong operational culture focused on reliability, communication, accountability, and continuous improvement—and we are looking for someone who wants to grow with us long term.

Key Responsibilities

• Serve as a primary operations contact for drivers and customers, ensuring clear and timely communication.
• Monitor daily routes, driver performance, and service execution to ensure on-time performance and operational efficiency.
• Build and optimize delivery routes and schedules for upcoming operations.
• Coordinate appointments, customer requests, and service scheduling.
• Support driver accountability, communication, and operational follow-through.
• Conduct driver ride-alongs and assist with training and operational coaching.
• Manage hotel bookings, travel coordination, and driver scheduling needs.
• Perform monthly truck inspections and ensure fleet readiness.
• Assist with weekly pre-shift meetings and operational planning.
• Identify opportunities to improve efficiency, communication, and overall service levels.
• Step in to support operations directly when needed, including occasional box truck driving.

What You Bring

• Strong communication and leadership skills.
• Ability to make decisions and solve problems in a fast-moving environment.
• High sense of urgency, accountability, and ownership.
• Strong organizational skills with attention to detail.
• Comfortable multitasking and prioritizing competing responsibilities.
• Strong computer and typing skills, including Google Workspace or Microsoft Office.
• Team-first mentality with a willingness to lead by example.
• Transportation, logistics, dispatch, or operations experience preferred.

Schedule PM Shift

Monday–Friday: 10:00 AM – 7:30 PM or whenever job is completed. Additional flexibility may occasionally be required based on operational needs.

• Competitive salary based on experience $68K
• 401(k) with company match
• Paid time off
• Opportunity for bonus program
• Growth and advancement opportunities within a growing company
• At this time we do not offer any health insurance or stipends

Why Join Premier Logistics?

We are building a team that values accountability, reliability, communication, and customer experience. This is an opportunity to join a growing company where your work matters, your ideas are heard, and strong performers have opportunities to advance.

If you are looking for more than just a job—and want to help build something exceptional,we’d love to hear from you.