Operations Director of Compliance

State of Indiana; Indianapolis (IN); On-site; USD 110,000 - 160,000; Full time

Job summary

FSSA seeks an Operations Director of Compliance, Policies and Standards to design and oversee the agency's document management, retention, and data privacy program. This role leads governance for forms and records and develops SOPs aligned with regulations, while training staff across divisions.

The position also liaises with Indiana Archives and Records Administration, ensuring policy compliance and cross-divisional project delivery within the Family Social Services Administration.

Qualifications

• 5+ years of experience in similar compliance, records management, or policy role.
• Working knowledge of state and federal regulations governing records, data privacy, and document management.
• Technical proficiency with document design and editing software and enterprise software applications.
• Ability to interpret public documentation requirements and implement legal standards and best practices.
• Excellent interpersonal skills and leadership experience for training and communicating with diverse agency staff.
• Working knowledge of accounting and budget principles.

Responsibilities

• Designs and oversees FSSA's document management, retention, and data privacy program.
• Leads agency-wide governance for forms and records.
• Develops and enforces standard operating procedures based on state and federal regulations.
• Trains FSSA staff.
• Serves as liaison to Indiana Archives and Records Administration.
• Manages digital record management, policy compliance, and cross-divisional projects across the Family Social Services Administration.

Skills

Leadership

Regulations knowledge

Policy implementation

Document management

Interpersonal skills

Budget principles

Tools

Document design software

Enterprise software applications

Job description

The Operations Director of Compliance, Policies and Standards designs and oversees FSSA's document management, retention, and data privacy program. This role leads agency-wide governance for forms and records, develops and enforces standard operating procedures based on state and federal regulations, and trains FSSA staff. The position serves as the liaison to Indiana Archives and Records Administration and manages digital record management, policy compliance, and cross-divisional projects across the Family Social Services Administration.

Key qualifications

• 5+ years of experience in similar compliance, records management, or policy role
• Working knowledge of state and federal regulations governing records, data privacy, and document management
• Technical proficiency with document design and editing software and enterprise software applications
• Ability to interpret public documentation requirements and implement legal standards and best practices
• Excellent interpersonal skills and leadership experience for training and communicating with diverse agency staff
• Working knowledge of accounting and budget principles