Operations Director in Training FOH/BOH, Chick-fil-A St. Augustine, FL

Apply Now; Saint Augustine (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Meal Discounts

Cross Training

Flexible Schedules

College Scholarships

Health, Dental, Vision, 401k after 90+

Job summary

Chick-fil-A St. Augustine seeks an energetic Operations Director to lead operations in a fast-paced dining environment. You will manage Front of House and Back of House functions, train team members, ensure food safety, and uphold the CFA standards for guest service and speed.

The role requires experience in restaurant or hospitality fields, open availability, and strong communication with guests and team members. Excellent customer service and leadership are essential for success at CFASTAUG.

Qualifications

• Experience leading teams in fast-paced hospitality.
• Strong guest service and communication skills.
• Open availability and experience in restaurant/hospitality.
• Passion for food safety and quality.

Responsibilities

• Ensure food safety 100% of the time.
• Lead Front of House and/or Back of House operations as assigned.
• Develop a high-performing team and train staff.
• Maintain lean processes, speed, and accuracy across shifts.
• Foster positive guest relations and professional communication.
• Perform other duties as assigned.

Skills

Leadership

Team management

Communication

Hospitality

Food safety

Multitasking

Job description

Want to work for the most CARING Company? Want to be challenged and have opportunity for growth and upward development?

Chick-fil-A St. Augustine is seeking a high energy, dependable/reliable, honest and hard-working Operations Director. Must have the ability to lead a team, communicate effectively with guests and team members, train team members in hospitality, drive-thru and kitchen processes/services. Experience in restaurant or hospitality related field and open availability is required.

Responsible for leading Front of House and/or Back of House operations depending on area of assignment. Must be able to perform job duties at a high level in a very fast-paced environment. Will provide Leadership to the shift and ensure team members are trained and have the tools to perform the essential functions of their positions. Must have a passion for food safety, food quality and speed and accuracy in order to be a good fit and have success at CFASTAUG. Excellent customer service skills/ability is required.

Essential Functions:

• Responsible for ensuring food safety 100% of the time.
• Serves as operations leader in charge of guest relations in the Dining Room, Drive Thru, serving guests at the front counter, as well as kitchen operations when assigned.
• Lead a high performing team in a very fast paced environment.
• Must be obsessed with Food safety, food quality, cleanliness, LEAN, speed & accuracy, pathway training and serving guests the CFASTAUG WAY!
• Exhibit Core 4 with each guest (making connections, smiling, greeting and serving with a smile).
• Encourages guests and team members in a highly positive and caringculture.
• Face-to-Face interactions with guests.
• Communicate with other Leaders, Team and guests in a highly effective and professional manner.
• Perform other duties as assigned.

Must be:

• Experienced Leader
• Focused Team player
• Passionate
• Take initiative and sense of urgency
• Able to multitask
• Willing to give your best at all times

We offer:

• Excellent Starting Wage
• Meal Discounts while on duty
• Fun and Caring team environment
• Cross training and f flexible schedules
• College scholarships and tuition assistance
• Excellent Benefits after 90 days of FT employment including: health, dental, vision and 401k