Operations Director: Hybrid/Remote Growth & Efficiency

CCS Medical, Inc.; Clearwater (FL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Salary

Bonus/Incentive Opportunities

Comprehensive Benefits

Remote or hybrid work options

Job summary

CCS Medical, Inc. seeks a senior operations leader to set department goals, plans, and policies, while steering daily operations toward fiscal accountability and revenue targets.

The role reports to the Vice President/Senior Vice President and requires frequent travel with a flexible work location. You'll drive strategic departmental initiatives, optimize processes, monitor performance, and ensure compliance with healthcare regulations, while fostering a customer-focused, high-engagement team

Qualifications

• Bachelor’s Degree (BA/BS) from a four-year college or university and 5 or more years of related experience
• Minimum of three years supervisory and/or management experience
• Proficient with Microsoft Office software (Word, Excel, PowerPoint)

Responsibilities

• Leads, plans, coordinates, and implements all aspects of daily departmental operations toward performance and revenue goals
• Collaborates with SVP Operations to develop long-term departmental strategies
• Directs daily activities and motivates staff to achieve goals with a focus on customer service
• Leads implementation of new systems or processes to improve operational efficiencies
• Identifies needs, reduces costs, and analyzes areas for improvement
• Improves and develops processes to maximize conversion and reduce patient attrition while prioritizing patient experience
• Monitors and reports on operational issues and results against goals for executive teams
• Analyzes forecasts and day-to-day results and communicates action plans to executives
• Ensures sound fiscal practices and accurate financial reporting
• Establishes systems to measure performance and ensures training and development of the team
• Implements company work rules, performance standards, and departmental policies
• Resolves employee concerns and disciplinary actions
• Maintains confidentiality due to sensitive information
• Maintains regular attendance and flexibility to meet department needs
• Follows Medicare, Medicaid, HIPAA, and private insurance regulations
• Abides by regulations, policies, procedures, and standards
• Exercises cost-control measures and maintains open communication with stakeholders
• Keeps internal/external relationships positive and professional
• Plans and organizes work effectively to meet productivity requirements
• Demonstrates teamwork and participates in continuous quality improvement
• Represents the organization professionally at all times

Skills

Leadership

Forecasting

Communication

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

CCS Medical, Inc. seeks a senior operations leader to set department goals, plans, and policies, while steering daily operations toward fiscal accountability and revenue targets.

The role reports to the Vice President/Senior Vice President and requires frequent travel with a flexible work location. You'll drive strategic departmental initiatives, optimize processes, monitor performance, and ensure compliance with healthcare regulations, while fostering a customer-focused, high-engagement team