Operations Director

Weller & Company, Inc.; United States; On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading market research agency is seeking a Mid-Senior level Project Manager responsible for overseeing project delivery excellence and enhancing team performance. The role requires over 8 years of experience in healthcare or pharmaceutical market research and strong leadership abilities. You will lead project management for U.S. research projects, mentor teams, and build relationships with clients and partners. Benefits include medical and vision insurance, and a 401(k) plan.

Qualifications

• 8+ years of experience in healthcare or pharmaceutical market research.
• Experience with qualitative and quantitative projects.
• Proven leadership experience in team management.
• Excellent communication skills with the ability to problem-solve and build trusted partnerships.
• A growth-oriented, entrepreneurial approach and a passion for helping people succeed.

Responsibilities

• Lead end-to-end project management for U.S. research projects.
• Oversee project operations, resource planning, and timelines.
• Mentor and develop a high-performing project delivery team.
• Build and manage strong relationships with external partners and vendors.
• Strengthen client relationships by providing consultative guidance and timely communication.
• Contribute to shaping U.S. operations as the team grows, identifying opportunities to strengthen processes and infrastructure.

Skills

Healthcare market research

Leadership

Communication skills

Problem-solving

Team development

Job description

Our client is a market research agency committed to delivering high-quality research through exceptional project execution, partnering with pharmaceutical and life sciences organizations to deliver trusted, actionable insights.

Job Overview

This leadership role oversees project delivery excellence and the performance of a project management function. You’ll shape team capability, elevate client service, and drive operational improvements that strengthen delivery quality and fuel business growth.

What You’ll Do

• Lead and deliver end-to-end project management for U.S. research projects, ensuring smooth execution from setup through data collection and completion.
• Oversee project operations, resource planning, timelines, and performance metrics.
• Lead, mentor, and develop a high-performing team focused on consistent, high-quality project delivery.
• Build and manage strong relationships with external partners and vendors.
• Strengthen client relationships by providing consultative guidance and timely communication.
• Contribute to shaping U.S. operations as the team grows, identifying opportunities to strengthen processes and infrastructure.

What You’ll Bring

• 8+ years of experience in healthcare or pharmaceutical market research with strong knowledge of delivery and operations.
• Experience supporting qualitative and quantitative projects.
• Leadership experience managing and developing teams.
• Excellent communication skills with the ability to problem-solve and build trusted partnerships.
• A growth-oriented, entrepreneurial approach and a passion for helping people succeed.

Applicants must be legally authorized to work for any employer in the United States. Our client is unable to sponsor or take over the sponsorship of an employment visa.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Consulting and Marketing
• Market Research, Business Consulting and Services, and Marketing Services

Benefits

• Medical insurance
• Vision insurance
• 401(k)