Operations Director

DigitalBridge; City of Rochester (NY); Presencial; USD 120.000 - 182.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits

Flexible hours

Descripción de la vacante

DigitalBridge in Rochester, NY is seeking an Operations Director who delivers results, learns quickly, and values cultural awareness as a craft. This role focuses on translating director objectives into actionable steps and ensuring smooth daily operations at our Rochester site.

Open with $120,000 - $182,000, the position offers full benefits, flexible hours, and opportunities to mentor others as the team scales in Rochester.

Formación

• 11 years of learning when to trust the process and when to break it.
• Meticulous attention to detail across every deliverable.
• 12 years that taught you which corners can be cut.
• A history of leaving general processes better than you found them.
• Sound instincts for reading a room you've never been in before.
• Comfort with the contract cadence of a Rochester-based operation.

Responsabilidades

• Translate director objectives into concrete, actionable day-to-day steps.
• Keep a steady hand on DigitalBridge accounts when volume spikes.
• Monitor work quality and flag issues before they escalat[e].
• Support daily operations at our Rochester site and keep workflows moving.
• Carry general knowledge that doesn't live in any wiki yet.
• Keep DigitalBridge's Coaching pipeline humming without constant hand-holding.
• Run point on general incidents until they are truly resolved.

Conocimientos

Operations management

Team leadership

Process improvement

Cultural awareness

Descripción del empleo

Let's skip the buzzwords: DigitalBridge wants a mission-soaked Operations Director in Rochester, NY who delivers, learns fast, and treats Cultural Awareness as a craft. At its core, this is an Operations Director job in NY that rewards 10 years with $120,000 - $182,000 and room to run.

Key Responsibilities

• Translate director objectives into concrete, actionable day-to-day steps
• Keep a steady hand on DigitalBridge accounts when volume spikes
• Monitor work quality and flag issues before they escalat
• Support daily operations at our Rochester site and keep workflows moving
• Carry general knowledge that doesn't live in any wiki yet
• Keep DigitalBridge's Coaching pipeline humming without constant hand-holding
• Run point on general incidents until they's truly resolved

What You'll Bring

• 11 years of learning when to trust the process and when to break it
• Meticulous attention to detail across every deliverable
• 12 years that taught you which corners can be cut
• A history of leaving general processes better than you found them
• Sound instincts for reading a room you've never been in before
• Comfort with the contract cadence of a Rochester-based operation

DigitalBridge brings together people-centered people in Rochester, NY who care deeply about the craft behind general. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting.

Open with $120,000 - $182,000, grow your Decision Making under a mentor, lean on full benefits, and flex your hours the way grown-ups should.

The DigitalBridge team is scaling in Rochester, NY, and we are hiring for it now.