Operations Desk Coordinator - Ellenwood FT

Standard Holding Corporation; Ellenwood (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

SECO is seeking an entry-level logistics associate to support freight consolidation and shipping activities. You will communicate with customers, carriers, and internal teams, and accurately set up outbound shipments across multiple systems for diverse customers.

You will coordinate driver check-ins, assist with inbound shipments, and maintain reports while ensuring safety and compliance in a fast-paced environment.

Qualifications

• 0-2 years of experience in freight consolidation/shipping/receiving
• High school diploma or GED preferred
• Excellent verbal and written communication skills
• Must be detail oriented and able to multi-task
• Basic typing and computer skills: check/send emails, use MS Excel/Word, answer/transfer calls, electronic filing
• Familiarity with AS400 and PC applications
• Team player who can support others
• Commitment to safety rules and procedures
• Ability to read and interpret English documents such as policies, freight bills, and invoices

Responsibilities

• Provide courteous, timely, effective, and accurate communication to customers, carriers, and internal team members via emails and phone calls
• Accurately enter outbound shipment information in multiple systems for multiple customers
• Communicate effectively with drivers at the driver check-in window
• Coordinate inbound shipments with Account Managers and Dock Supervisors
• Perform yard and dock walks to account for all trailers on site
• Maintain reports and spreadsheets and submit them internally and to customers as required
• Report findings and notes on daily processes to supervisor
• Report malfunctioning equipment or programs to supervisor
• Ability to read and interpret English documents including policies, freight bills, bills of lading, invoices, and work orders

Skills

Verbal communication

Written communication

Typing

Computer skills

Excel

Word

AS400

PC applications

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

AS400

Microsoft Excel

Microsoft Word

Job description

Description

To accurately enter information into SECO's and our customer's systems, telecommunication activities and support internal and external customers.

Essential Duties and Responsibilities

Other duties and responsibilities may be assigned.

• Provide courteous, timely, effective, and accurate communication to customers, carriers, and internal team members through emails and phone calls.
• Accurately set up outbound shipment information within multiple systems for multiple customers.
• Effectively communicate with drivers arriving at the driver check-in window.
• Coordinate the placement of inbound shipments with the Account Managers and Dock Supervisors.
• Perform yard and dock walks to properly and accurately account for all trailers on site.
• Maintain reports and spreadsheets throughout the day and submit them internally and to the customers, if required.
• Report any findings and general notes on daily processes to their manager/supervisor.
• Report any malfunctioning equipment or programs to their manager/supervisor.
• Ability to speak, read and interpret documents, routine reports and correspondence printed in English such as policies and procedures, freight bills, bills of lading, and printouts, invoices, and work orders.

Must be able to execute all the above functions and meet all the above demands safely, posing no threat to themselves or those around them while doing so, and must willingly comply with applicable safety regulations in the completion of all work.

Requirements

• 0-2 years of experience in freight consolidation and/or shipping and receiving environment, or related field is desired.
• High school diploma or equivalent preferred.
• Excellent verbal and written communication skills.
• Must be detail oriented and accurate along with the ability to multi-task.
• Must be able to demonstrate basic typing and computer skills. These should include checking and sending emails, the ability to use Microsoft Excel and Word, answering and transferring phone calls, electronic document filing, and office machine operation.
• Familiarity with AS400 and PC applications.
• Must be able to work in a team environment and support other team members.
• Takes pride in doing good work, have a positive attitude, and promotes SECO’s fundamentals.
• Ability to prioritize tasks and manage time efficiently and effectively.
• Ability to understand all safety requirements and cautions.
• Ability to effectively communicate with people at all levels and from various backgrounds.

Education

High school diploma or general education degree (GED)

Working Conditions

• Ability to sit and type at a computer station for long periods of time.
• Ability to operate/use call center style telephone.
• Ability to lift 10 lbs.
• Ability to work in a fast-paced environment.
• Ability to adapt to different types of weather exposure suck as heat, cold, precipitation and wind.
• Occasionally loud noise.
• Shift: 5:00 am - 2:00 pm or until; Tuesday through Saturday

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.