Office Associate Sunday - Thursday Garland, TX

Standard Holding Corporation; Garland (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

SECO, located in Garland, TX, seeks an Office Associate to accurately enter information into SECO’s and customers’ systems, support internal and external customers, and handle telecommunication activities.

You will update inbound/outbound loads, file documents, maintain reports, and assist with calls, demonstrating attention to detail and teamwork in a fast-paced environment.

Qualifications

• 0–2 years of experience in freight consolidation and/or shipping and receiving environment.
• High school diploma or equivalent preferred.
• Detail oriented and accurate along with the ability to multi-task.
• Ability to use Microsoft Excel and Word, email, phone handling, electronic filing.
• Familiarity with AS 400 and PC applications.
• Excellent verbal and written communication skills.
• Team oriented and supportive of colleagues.
• Ability to prioritize tasks and manage time efficiently.

Responsibilities

• Accurately update inbound load information into multiple systems for inbound shipments.
• Update completed inbound loads within multiple systems and note shortages/overages/damages.
• Enter outbound loads into multiple systems and update partially loaded trailers.
• Match, scan, and file inbound/outbound documents and reports.
• Maintain reports and spreadsheets and share with internal and external customers.
• Enter unloading report data for the assigned DCs.
• Answer calls promptly and transfer to the appropriate party.
• Report findings to manager/supervisor.
• Report malfunctioning equipment or programs to supervisor.

Skills

Typing

MS Excel

MS Word

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

AS/400

PC applications

Job description

Job Purpose

The purpose of the Office Associate is to accurately enter information into SECO’s and our customers’ systems, telecommunication activities, and support internal and external customers.

Description

The purpose of the Office Associate is to accurately enter information into SECO’s and our customers’ systems, telecommunication activities, and support internal and external customers.

Essential Duties and Responsibilities

Other duties and responsibilities may be assigned.

• Accurately update inbound load information into multiple systems for inbound shipments.
• Update completed inbound loads within multiple systems. Shortages, overages, damages, and other information should be properly notated and updated.
• Entering and tendering outbound loads into multiple systems. Partially loaded outbound trailers are to be updated as well.
• Match, scan, and electronically file inbound and outbound documents as well as Target unloading reports prior to disposing of the paperwork.
• Maintain reports and spreadsheets throughout the day and submit them internally and to the customers, if required.
• Entering unloading report data into the system for the assigned DC’s.
• Promptly and courteously answer phone calls, assist caller, and transfer calls to the appropriate party or department.
• Reporting findings and general notes on daily processes to their manager/supervisor.
• Report any malfunctioning equipment or programs to their manager/supervisor.
• Shift: 7:00am - 4:00pm or until; Sunday - Thursday

Requirements

Required Skills/Qualifications:

• 0 - 2 years of experience in freight consolidation and/or shipping and receiving environment, or related field is desired.
• High school diploma or equivalent preferred.
• Must be detail oriented and accurate along with the ability to multi-task.
• Must be able to demonstrate basic typing and computer skills. These should include checking and sending emails, ability to use Microsoft Excel and Word, answering and transferring phone calls, electronic document filing, and office machine operation.
• Familiarity with AS 400 and PC applications.
• Excellent verbal and written communication skills.
• Must be able to work in a team environment and support other team members.
• Takes pride in doing good work, has a positive attitude, and promotes SECO’s fundamentals.
• Ability to prioritize tasks and manage time efficiently and effectively.

Physical Demand

• Ability to sit and type at a computer station for long periods of time.
• Ability to operate/use call center style telephone.
• Ability to lift up to 10 lbs.
• Ability to work in fast paced environment.
• Must be able to execute all of the above functions and meet all of the above demands safely, posing no threat to themselves or those around them while doing so, and must willingly comply with applicable safety regulations in the completion of all work.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.