Operations Data Product Owner - Remote

Group 1001; Zionsville (IN); Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401K matching

Wellness programs

Employee assistance program

Paid time off

Job summary

Group 1001 is seeking a data product owner to translate operations strategy into prioritized data and AI use cases, owning the last mile from insight to action in contact center and back office. You will work with a central data team to ensure successful adoption and measurable outcomes.

You will partner across teams to shape dashboards, data products, and governance, driving decisions with analytical rigor and strong stakeholder influence in a remote, collaborative culture.

Qualifications

• 8+ years in a data product owner, analytics, or data-SME role.
• Real fluency with operational data and reporting; you can read a messy data landscape and say what matters.
• Analytical judgment: you can interrogate data and models critically and interpret them soundly without needing to build them yourself.
• Comfortable partnering with a central data organization without turf friction; ideally, you've sat as the embedded data owner next to a central data team before.
• Communication and influence: you turn analysis into decisions, earn the trust of senior stakeholders, and can hold a point of view.
• Applied AI fluency: conversant in what AI and agentic capability can and can't do, and where it's worth applying.
• Working knowledge of the modern data stack (Snowflake and the tooling around it).
• Intellectual curiosity: you ask why the data looks the way it does and keep learning.

Responsibilities

• The portfolio: Translate the operations strategy into a prioritized set of the problems most worth solving with data, analytics, and AI.
• The interpretation: Turn data into a narrative that changes a specific decision and be the point of insight operations leadership turns to.
• The last mile: Drive insight into the real workflow and the moment of decision; you own whether it gets adopted.
• The hand-off: Write the specs that make a hand-off succeed and judge whether what comes back is right.
• The AI agenda for ops data: Shape where AI is worth applying and represent operations in governance.
• Success is measured on outcomes, not output; decisions are changed and value is realized in the operation.
• The right problems: Identify the most important data problems in priority order.
• Adoption and partnership: Insight is embedded in workflows and land cleanly with central data; a single improved decision changes work.

Job description

Group 1001 is seeking a data product owner to translate operations strategy into prioritized data and AI use cases, owning the last mile from insight to action in contact center and back office. You will work with a central data team to ensure successful adoption and measurable outcomes.

You will partner across teams to shape dashboards, data products, and governance, driving decisions with analytical rigor and strong stakeholder influence in a remote, collaborative culture.