Operations & Data Coordinator – Community Programs

St. Joesph’s Villa; Richmond (VA); On-site; USD 46,000 - 51,000; Full time

Job summary

St. Joseph’s Villa is seeking a Full-Time Operations Coordinator to support Community Based, Day Support, and Outpatient Behavioral Treatment programs.

Under supervision, this role provides essential administrative and operational support, tracks data, coordinates systems, and helps ensure license and accreditation compliance. The position emphasizes organization, collaboration, and effective communication to maintain a person-centered service environment.

Qualifications

• Associate’s degree in business or a related field required; Bachelor’s degree preferred.
• At least one year of administrative or program support experience.
• Experience with Insurance and Medicaid Billing, Chart Compliance, Filing, and Organization.

Responsibilities

• Participates with other personnel as an active member of a team.
• Uses data collection tools to determine needs within the service for supplies, equipment, and training.
• Communicates information across services and functions.
• Compiles, organizes, and formats data for regular and ad hoc reports for leadership and boards.
• Prepares material for reports to internal and external resources.
• Inspects facilities and reports conditions needing change; coordinates with vendors to implement approved changes.
• May represent the service at regulatory, licensing, or funding meetings.
• Supports licensing or accreditation efforts and assists with related documentation.
• Provides logistical support for meetings and events; schedules space, catering, and equipment as needed.
• Monitors expenses and budgets as assigned.
• Collaborates with staff to complete projects.
• Alerts management to concerns affecting care, safety, or licensing.

Skills

Office management

Project management

Communication skills

Data analysis

Confidentiality

Education

Associate’s degree in business or related field

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

St. Joseph’s Villa is seeking a Full-Time Operations Coordinator to support Community Based, Day Support, and Outpatient Behavioral Treatment programs.

Under supervision, this role provides essential administrative and operational support, tracks data, coordinates systems, and helps ensure license and accreditation compliance. The position emphasizes organization, collaboration, and effective communication to maintain a person-centered service environment.