Operations & Customer Experience Specialist

CarMax; Westborough (MA); On-site; USD 23,970 - 50,833; Full time

Benefits offered by this job

Paid sick and vacation time

Paid holidays

Flexible work schedules

Job summary

An automotive retailer in Westborough is seeking a Business Office Associate to deliver exceptional customer service and facilitate the sales process. This role involves processing essential paperwork associated with automobile sales, managing cash transactions, and assisting customers throughout their experience. Ideal candidates will possess strong organizational skills and effective communication abilities while thriving in a fast-paced environment. The role offers a competitive hourly rate ranging from $17.40 to $36.90 with various full-time benefits.

Qualifications

• Ability to read, interpret and transcribe data to maintain accurate records.
• Strong interpersonal communication skills required for customer interaction.
• Proficient in word processing and spreadsheet programs with intermediate PC skills.

Responsibilities

• Provide exceptional customer service in a fast paced environment.
• Assist store personnel and handle customer questions effectively.
• Process paperwork for automobile sales and DMV registrations.

Skills

Customer Service

Organizational Skills

Microsoft Excel

Multi-tasking

Job description

An automotive retailer in Westborough is seeking a Business Office Associate to deliver exceptional customer service and facilitate the sales process. This role involves processing essential paperwork associated with automobile sales, managing cash transactions, and assisting customers throughout their experience. Ideal candidates will possess strong organizational skills and effective communication abilities while thriving in a fast-paced environment. The role offers a competitive hourly rate ranging from $17.40 to $36.90 with various full-time benefits.