Customer Experience & Administrative Associate

CarMax; Norwood (MA); On-site; USD 23,970 - 50,833; Full time

Benefits offered by this job

Paid sick time

Vacation time

Paid holidays

Job summary

A leading vehicle retailer seeks an enthusiastic associate in Norwood, Massachusetts. This role involves guiding customers through paperwork, providing administrative support across all departments, and ensuring an iconic customer experience. Ideal candidates thrive in a fast-paced environment, possess strong communication skills, and have customer service experience. The hourly rate ranges from $17.40 to $36.90, with valuable paid sick, vacation, and holiday benefits.

Qualifications

• Experience in customer service roles is required.
• Ability to thrive in a busy office setting with attention to detail.
• Competency in communication with customers and team members is essential.

Responsibilities

• Complete administrative tasks for all store departments.
• Guide customers through the necessary paperwork during vehicle sales.
• Provide effective communication to customers and business partners.
• Maintain coverage at the information desk and handle phone inquiries.

Skills

Customer service experience

Fast-paced environment adaptability

Good listening skills

Strong written communication

Strong verbal communication

Basic computer skills

Job description

A leading vehicle retailer seeks an enthusiastic associate in Norwood, Massachusetts. This role involves guiding customers through paperwork, providing administrative support across all departments, and ensuring an iconic customer experience. Ideal candidates thrive in a fast-paced environment, possess strong communication skills, and have customer service experience. The hourly rate ranges from $17.40 to $36.90, with valuable paid sick, vacation, and holiday benefits.