Operations & Customer Experience Manager

Union Depot; Arlington (VA); On-site; USD 54,000 - 66,000; Full time

Job summary

ABM seeks an organized Office Manager to oversee administrative operations and support parking management activities in Arlington, VA. You will handle client communications, customer service, revenue reporting, vendor coordination, and financial administrative support.

The ideal candidate has strong data entry and reporting experience, excellent communication skills, and a commitment to delivering outstanding customer service.

Qualifications

• Strong data entry and reporting experience.
• Excellent communication and customer service skills.

Responsibilities

• Oversee administrative operations and support parking management activities.
• Manage client communications and deliver outstanding customer service.
• Prepare and review revenue reports; assist with financial administrative tasks.
• Coordinate with vendors and support procurement and office needs.
• Maintain accurate data entry and reporting for operations.

Skills

Data entry

Customer service

Communication

Tools

MS Office

Excel

Job description

ABM seeks an organized Office Manager to oversee administrative operations and support parking management activities in Arlington, VA. You will handle client communications, customer service, revenue reporting, vendor coordination, and financial administrative support.

The ideal candidate has strong data entry and reporting experience, excellent communication skills, and a commitment to delivering outstanding customer service.