Operations Coordinator Req - 5112

BronxWorks; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

BronxWorks is seeking a Facilities Operations Supervisor to oversee older adult service program facilities, ensure safety systems are maintained, and support program managers. The role includes supervising staff, coordinating maintenance vendors, maintaining compliance with city and state licenses, and reporting operational data.

Ideal candidates have a Bachelor’s degree, 5+ years of supervisory experience, and strong knowledge of building maintenance standards, plumbing, electrical safety, and

Qualifications

• Bachelor’s degree required; five+ years supervisory experience.
• Experience establishing building cleaning standards to meet high expectations.
• Proficiency with MS Excel and reporting data.
• Knowledge of fire safety systems, codes, and inspections.
• On-call availability for emergencies outside normal hours.

Responsibilities

• Oversee facility operations for older adult service programs.
• Provide support to program managers and maintain building systems.
• Train maintenance staff and ensure safety standards.
• Manage maintenance subcontractors and document expenses.
• Maintain work order system and ensure code compliance.
• Conduct monthly facility inspections and report incidents.
• Ensure licenses and certificates from city/state agencies are current.
• Coordinate cross-shift staffing and daily operations.

Skills

Supervisory experience

Communication skills

On-call for emergencies

Electrical safety (GFIs, outlets)

Plumbing basics

Mold identification

Fire panel operation

Fire safety knowledge (OSHA/DOH)

Building maintenance supervision

Maintaining PPE compliance

Vendor supervision & cost control

Data reporting and compliance

Education

Bachelor’s Degree

OSHA/Fire safety certifications

Tools

MS Excel

Job description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, and providing support to successfully navigate life.

Responsibilities

• Oversee the facility operations of the older adult service programs.
• Provide support to program managers.
• Ensure that all aspects of building’s systems are maintained in good condition.
• Responsible for ensuring the maintenance staff receive all the appropriate training to maintain the facility’s safety standards.
• Ensure that the maintenance subcontractor certifies that its personnel have and will receive all maintenance subcontractor certifies, that its personnel have and will receive all appropriate training to maintain the facility’s safe standards.
• Supervise vendors and ensure expenses are properly documented and payments quickly made.
• Maintain the work order management system in place for consistency across all BronxWorks sites.
• Operate quickly to cure any violations to keep building up to code.
• Ensure all maintenance staff, if there is any, have access to appropriate personal protective equipment (PPE) and that staff use the equipment properly. If applicable, ensure that the maintenance subcontractor certifies that its personnel have access to the appropriate PPE and that its personnel are using the equipment properly.
• Provide crisis intervention 24 hours a day regarding all aspects of building’s systems.
• Conduct monthly inspections of entire facility including all major building systems.
• Oversee the maintenance of equipment and furnishings and control supply distribution.
• Plan, develop, inspect, and assess operations policies and procedures for the facility.
• Manage the collection, presentation and reporting of operations data including incident reports, and registration reports.
• Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Building Department, Department of Health, and all other pertinent city and state agencies are current and valid.
• Ensure cross-shift communication occur and sites have ample staff daily for daily operations.
• Keep track of facilities permits and follow up as needed.
• Perform additional duties as assigned by manager.

Qualifications

• Bachelor’s Degree required.
• At least five years supervisory experience.
• Experience initiating and developing building cleaning standards to conform with high levels of expectation.
• Basic plumbing skills, such as the ability to snake clogged waste pipes and repair faucets.
• Ability to understand, operate and oversee the proper maintenance of fire panels in all building facilities.
• On-call for emergencies during non-work hours, evenings, weekends, and holidays.
• Ability to safely change GFIs and other electrical outlets and switches.
• Ability to identify mold conditions and know the steps for proper mediation.
• Certification in operation of all fire department standards such as Standpipe with city Mains, Fire Drill Conductor, Maintenance of I side Alarm System and Supervision of Low PSI Oil Burner.
• Proficiency in standards applied by OSHA and Department of Health for kitchen operation, Senior Services and congregate social service programs.
• Security and fire safety licenses:
  • F02
  • S12 (City-Wide Sprinkler System).
  • OSHA General Industry Safety & Health
• Strong computer skills including proficiency with MS Excel or another spreadsheet program.
• Strong writing and communications skills.

Physical Requirements

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 20 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact [e-mail] .