Operations Coordinator - Marketing Agency

Tree Ring Digital; Denver (CO); Remote; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Six paid holidays

Paid sick leave

Paid vacation after first year

Remote work flexibility

HubSpot/Slack/Google Workspace tools

Job summary

Tree Ring Digital, Denver-based digital marketing agency, seeks an Operations Coordinator to keep internal operations organized, pipeline current, and follow-ups consistent, enabling leadership to focus on growth.

You will work directly with the CEO and business development lead, handling inbox follow-ups, calendar management, and HubSpot input while growing with the team in a remote Colorado setting.

Qualifications

• 2+ years in administrative, operations, or coordinator roles.
• Hands-on HubSpot experience.
• Strong written communication, professional and on-brand.
• Proficiency with Google Workspace, Slack, and social media scheduling.
• Agency or small business experience is a plus.

Responsibilities

• Manage the CEO's inbox follow-up and route emails.
• Confirm meetings, schedule introductions, and keep the CEO's calendar organized.
• Set up and maintain internal accounts, folders, and vendor tools.
• Place and track print orders and other operational requests.
• Keep internal documentation, templates, and process notes current.
• Enter new contacts, companies, and deals in HubSpot after calls with leadership.
• Maintain deal stages, tasks, and notes to reflect reality.
• Flag stalled deals and overdue follow-ups; send weekly follow-ups summary.
• Send follow-up notes and post-event follow-up using templates.

Skills

Administrative experience

Written communication

Organizational skills

Time management

Remote work

Client coordination

Tools

HubSpot

Google Workspace

Slack

Job description

In order to be considered for this full-time, remote position, candidates must live in Colorado. Contractors and 3rd-party firms need not apply.

Join a Rapidly Expanding Team as an Operations Coordinator of a Growing Digital Marketing Agency!

Are you the person who keeps everything moving, follows up before anyone has to ask, and loves a clean system? Tree Ring Digital is looking for an Operations Coordinator to keep our internal operations organized, our pipeline current, and our follow-up consistent, so our CEO can stay focused on clients and growth.

You will work directly alongside our CEO and business development lead, taking the day-to-day operational work off their plates and owning it from start to finish. From managing inbox follow-up and confirming meetings to keeping HubSpot accurate and our own social media active, you will be the reason details get handled and opportunities get followed up. If you are organized, a strong communicator, and energized by seeing your work help a company grow, this role has real room to grow with you.

Tree Ring Digital is a Denver-based, top-rated digital marketing agency with a culture that's hard to beat. We're like-minded professionals who share common passions, appreciate unique ideas, enjoy each other's company, and love what we do. Our well-established, creative team thrives in a fast-paced environment while maintaining an excellent work/life balance.

Essential Functions/Responsibilities (including, but not limited to):

Executive & Operational Support:

• Manage the CEO's inbox follow-up, routing team and client emails to the right people so nothing waits on the CEO unnecessarily
• Confirm meetings, schedule introductions, and keep the CEO's calendar organized
• Set up and maintain internal accounts, shared folders, and vendor tools as the team grows
• Place and track print orders and other operational requests
• Keep internal documentation, templates, and process notes current

HubSpot & Pipeline Support:

• Enter new contacts, companies, and deals in HubSpot after calls with the CEO and business development lead
• Keep deal stages, tasks, and notes accurate and current so the pipeline always reflects reality
• Enter and organize contact lists from conferences and networking events
• Flag stalled deals and overdue follow-ups so they get handled
• Send a weekly summary of follow-ups completed, HubSpot updates, and open items

Follow-Up & Brand Support:

• Send thank-you notes and follow-ups after podcast appearances, and leave reviews for shows we appear on
• Handle strategic partner and post-event follow-up using established templates and voice
• Manage light social media for Tree Ring Digital's own accounts, including the content calendar, posting, and engagement
• Coordinate with our design and content team members on Tree Ring Digital materials
• Help onboard and support interns and new team members as the team grows

Preferred Qualifications & Skills:

• 2+ years of experience in administrative, operations, or coordinator roles
• Hands‑on HubSpot experience (required): contacts, deals, pipelines, and tasks
• Strong written communication that is professional, clear, and on‑brand
• Comfortable with Google Workspace, Slack, and social media scheduling tools
• Agency or small business experience is a plus

Ability to:

• Stay organized across multiple priorities without losing detail
• Own a task from start to finish without needing constant check‑ins
• Follow up consistently and communicate proactively when something is unclear or delayed
• Learn new tools and processes quickly
• Work independently in a remote environment while staying connected to the team

Soft Skills That Matter:

• Reliable and consistent, so the team can count on you to follow through
• Detail‑oriented without getting stuck on perfection
• Positive and collaborative, with a genuine interest in seeing the whole team win
• Calm and adaptable when priorities shift
• Curious about how a digital agency runs and grows

What This Role Is NOT:

• Not project coordination (our website project coordinators manage client projects and deadlines)
• Not accounting, billing, or collections (our accounting team handles those)
• Not closing sales or writing proposals (the CEO and business development lead handle those)
• Not client marketing execution or client social media management (our marketing specialist and team handle client work)
• Not graphic design (our design team creates visual materials)

What We Offer the Right Candidate:

This is a full-time, remote position paying $24-28 per hour depending on experience, with a 40-hour work week. You can work from anywhere in Colorado, with no office requirement.

Full‑time employees are eligible for medical insurance with a company contribution, dental and vision with the employee premium fully covered, six paid holidays, paid sick leave, and paid vacation after your first year. You'll work with tools including HubSpot, Slack, and Google Workspace.

We know the holiday season is a unique time to start something new. Our plan is to use the slower weeks to train you so you're fully up to speed when the new year kicks off. For the right person, this role can grow into a Senior Operations Coordinator position or toward client relationships or business development as the company grows.

Join a team where people genuinely love working because of our flexible remote environment, laid‑back yet professional culture, and colleagues who have each other's backs. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.