Operations Coordinator M-F 9am-5pm

United Parcel Service, Inc.; Miami (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

United Parcel Service, Inc. is seeking an Operations Specialist to manage end-to-end clinical and healthcare logistics shipments. You will book shipments, manage import/export docs, and track freight, while supporting hands-on warehouse operations including cold-chain packaging.

Must adapt to a fast-paced environment, work independently, and mentor teammates. Hazardous materials safety protocols and PPE are required.

Qualifications

• Minimum of 1 year of experience in healthcare logistics or clinical supply chain.
• Experience booking shipments, tracking freight, and handling import/export docs.
• Proficiency with Microsoft Office, especially Excel and Outlook.
• Strong attention to detail in a fast-paced, deadline-driven environment.
• Willingness to follow strict safety procedures with hazardous materials and cryogenic substances.

Responsibilities

• Coordinate end-to-end healthcare logistics shipments, including booking and tracking.
• Manage import/export documentation and support warehouse operations.
• Mentor less experienced colleagues and work independently with limited supervision.

Skills

Healthcare logistics

Shipment booking

Tracking & tracing

Import/Export docs

MS Office (Excel/Outlook)

Attention to detail

Safety procedures (hazardous/cold)

Tools

Microsoft Excel

Outlook

Warehouse equipment knowledge

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Job Summary

We are seeking a detail-oriented Operations Specialist to manage end-to-end clinical and healthcare logistics shipments. In this role, you will spend the majority of your time performing computer-based coordination—booking shipments, managing import/export documentation, and tracking/tracing freight—while also supporting hands-on warehouse operations, including specialized cold-chain packaging.

This position requires full proficiency across a range of logistics assignments, the ability to work independently with limited supervision, and strong problem-solving skills to handle atypical situations and mentor less experienced colleagues.

Required

• Minimum of 1 year of experience in healthcare logistics, clinical supply chain, or a related logistics environment.
• Demonstrated experience booking shipments, tracking and tracing freight, and handling import/export documentation.
• Proficiency in Microsoft Office Suite, with strong working knowledge of Excel and Outlook.
• Exceptional attention to detail and the ability to thrive in a fast-paced, deadline-driven environment.
• Willingness and ability to follow strict safety procedures when working with hazardous materials and cryogenic substances.

Preferred

• Prior experience working in a healthcare or pharmaceutical warehouse environment.
• Forklift certification or experience operating warehouse material handling equipment.

Physical Requirements & Safety Compliance

• Cryogenic & PPE Compliance: Must be able to safely handle and condition specialized cold-chain shippers using liquid nitrogen. Strict adherence to safety protocols is mandatory, including wearing required personal protective equipment (PPE) such as cryogenic gloves, face shields, safety glasses, and protective aprons/footwear.
• Warehouse & Lifting Demands: Ability to stand, walk, bend, reach, and twist during warehouse operations, as well as regularly lift, push, or move packages and shipping containers weighing up to [Insert Weight, e.g., 50 lbs].
• Work Environment: Comfort working in both a standard office setting (extended periods at a computer workstation) and an active warehouse environment with exposure to temperature-controlled or cold-storage areas.

Pay: 20.40 - 24.48 an hour

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.