Operations Coordinator- LDRP

Sentara Health; United States; On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Retirement plan

Job summary

Sentara Martha Jefferson Hospital in Charlottesville, VA is hiring an Operations Coordinator for the LDRP team in women’s services. This full-time, day shift role involves administrative support, scheduling, reporting, and processing payments to sustain high-quality patient care.

The position requires a high school graduation, 2 years of clerical experience, and familiarity with EPIC and hospital operations. Benefits include extensive coverage and professional growth opportunities.

Qualifications

• High School Graduate or Equivalent required.
• 2 years of clerical experience required.
• 2 years of CSR preferred.
• Experience with ordering preferred.
• Experience in Womens Health preferred.
• Chart review exp preferred.

Responsibilities

• Provide customer service through phone and in-person interactions.
• Prepare and process accounts/payable, payroll, and reimbursement claims.
• Support department operations and leader with administrative tasks.

Skills

admin

coordinator

clerical

CSR

ordering

Education

High School Graduate or Equivalent

Tools

EPIC

Chart review

Job description

City/State Charlottesville, VA

Work Shift First (Days)

Overview

Sentara Martha Jefferson Hospital is hiring an Operations Coordinator to join our LDRP team in women’s services. This is a Full Time-night day shift position in Charlottesville, VA. Sentara Martha Jeffersons Women’s Health includes L&D, and a 24 bed post-partum mother/baby. Our Level 2 newborn specialty care nursery has a 1 to 1 ratio while our intermediate care babies have a 1 to 3 nursing ratio. Our LDRP unit also offers post operative care for complex GYN and Breast surgical needs. This specialty area has a 100-member team has cross trained to offer best in class healthcare to Charlottesville, VA and surrounding areas. We boast an NTSV CS rate of 18%, the lowest in the Sentara system and an exclusive breastfeeding rate of 85%, the highest in the Sentara system. We are growing, with a new Sentara OBGYN practice opened in downtown Charlottesville fall 2023. Strong culture of teamwork and professional growth, as evidenced by team engagement in: Dept Shared Governance & Perinatal Bereavement Councils Interactive Fetal Monitoring Strip Review program Simulation Drills, including Maternal & Neonatal Code, Shoulder Dystocia, & Malignant Hyperthermia Onsite Neonatal Resuscitation Program (NRP) & Electronic Fetal Monitoring (EFM) Certification Perinatal Education Program for nurses new to maternal/child nursing Clinical Ladder Professional Advancement Program Our community maternity programs provide access to a wide array of classes, support groups, and lactation services.

As an Operations Coordinator with Sentara, you will support the team and Leader. Performs administrative tasks to include providing customer service through phone and personal interactions. Responsible for correspondence, scheduling meetings, preparing departmental reports, statistics and file maintenance. Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information. Responsible for supply ordering and charge entry. Performs technical support and administrative support to department staff. Provides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.

Education

High School Graduate or Equivalent required

Certification/Licensure

None Required

Experience

2 years of clerical experience required

2 years of CSR preferred

Experience with ordering preferred

Experience in Womens Health preferred

Chart review exp preferred

keywords: admin, coordinator, clerical, EPIC, charting #TALROO-Allied Health

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $23.63 - $35.55 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits

Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Martha Jefferson Hospital, located in Charlottesville, VA, is a Magnet status, 176-bed facility featuring all patient-friendly private rooms. Since its founding more than 100 years ago, Sentara Martha Jefferson has constantly evolved to meet the diverse healthcare needs of the patients who trust us with their care. Today, our vision is as clear as it was to our founders. We will continue to set the standard for clinical quality and personalized healthcare services. Our hospital offers specialized care in Cancer Care, Heart and Vascular, Neurology and Neurosurgery (including a Primary Stroke Center), Orthopedics, and Maternity. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!