Operations Coordinator, Language Services & Logistics

SOS International LLC; Reston (VA); On-site; USD 28,000 - 41,000; Full time

Job summary

SOSi is seeking an Operations Coordinator I in Reston, VA to manage the Order-to-Fulfill process for a large nationwide language interpretation program. You will procure interpreter services, track work orders from solicitation to award, and ensure best value through cost-benefit analysis.

The role requires coordinating travel and lodging, interfacing with interpreters and internal stakeholders, meeting tight deadlines, and complying with procurement guidelines.

Qualifications

• Bachelor’s degree or four years of relevant work experience.
• Strong computer skills with Microsoft Office applications.
• Minimum of two years’ related administrative/coordination experience supporting a language services or other relatable program
• Must be able to effectively communicate through oral and written communication with customers, management and other coworkers
• Must be high-energy, flexible, work well with teams, and able to find creative solutions

Responsibilities

• Procures language interpreter services from qualified interpreters to fulfill the customer’s operational requirements as stated in work orders and task orders
• Completes all activities within the Order-to-Fulfill business process, including work order solicitation, receipt of offers, contractor consideration and selection, and work order award
• Utilizes multiple program databases as part of the O2F process; updates information pursuant to work order rates, terms and conditions
• Monitors operational requirements throughout the day ensuring any work order cancellation, modification, and/or addition are captured and acted upon accordingly
• Conducts profit-loss analysis/cost-benefit analysis for each work order requirement and procured contractor’s language interpreter services; procures services at best value
• Coordinates interpreter travel and lodging within established guidelines as required
• Ensures the procurement activity for the work order is completed in accordance with the company procurement manual, contractual requirements, court operating guidelines, and U.S. federal acquisition regulations
• Communicates with multiple internal (program, corporate) and external (customer, interpreters) stakeholders to identify requirements and allocate appropriate resources
• Plans, organizes, prioritizes, and coordinates multiple work activities to meet critical deadlines
• Uses initiative and judgment within established guidelines to ensure work orders are fulfilled at best value
• Performs other duties as assigned by the Operations Supervisor and/or Operations Manager

Skills

Communication skills

Team collaboration

Adaptability

Problem solving

Education

Bachelor’s degree or 4 years of relevant work experience

Tools

Microsoft Office

Word

Outlook

PowerPoint

Job description

SOSi is seeking an Operations Coordinator I in Reston, VA to manage the Order-to-Fulfill process for a large nationwide language interpretation program. You will procure interpreter services, track work orders from solicitation to award, and ensure best value through cost-benefit analysis.

The role requires coordinating travel and lodging, interfacing with interpreters and internal stakeholders, meeting tight deadlines, and complying with procurement guidelines.