Operations Coordinator III-6335

ITD Technology Co.; Washington (District of Columbia); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

401k

Paid holidays

Job summary

itD is seeking an Operations Coordinator III to own day-to-day operational execution for a collaborative audio research team supporting Reality Labs' AR/VR technologies. The ideal candidate has 5+ years of hands-on operations experience and strong communication skills, with a track record of improving processes and coordinating logistics.

This fully onsite role in Redmond, WA, involves onboarding/offboarding, coordinating lab logistics, and supporting cross-functional teams in a fast-paced

Qualifications

• 5+ years of hands-on operations experience in fast-paced environments.
• Strong written and interpersonal communication skills.
• Experience coordinating logistics, onboarding/offboarding, and cross-functional support.
• Ability to work independently in ambiguous situations.

Responsibilities

• Own onboarding and offboarding activities including access, orientation, and equipment coordination.
• Streamline day-to-day operations and manage time-sensitive requests.
• Coordinate lab, equipment, and facility logistics.
• Maintain up-to-date documentation and trackers.
• Monitor operations, identify issues, and escalate when needed.
• Coordinate team events and hands-on setup.
• Develop lightweight tools and processes to improve workflows.
• Collaborate with researchers and leaders across levels.

Skills

Operations experience

Written communication

Cross-functional collaboration

Time management

Independent work

Hands-on tasks

AR/VR hardware awareness

Education

Bachelor's degree in Business or related field

Job description

Job Description Operations Coordinator III

itD is seeking an Operations Coordinator III to own day-to-day operational execution for a collaborative audio research team supporting Reality Labs' virtual and augmented reality technologies. The ideal candidate will bring 5+ years of hands‑on operations experience, strong written and interpersonal communication skills, and a track record of improving processes, coordinating logistics, and supporting cross‑functional teams in fast‑paced environments.

Location

Fully onsite in Redmond, WA, 5 days/week, with morning availability required.

Contract Duration

Approximately 6 months, with potential for extension

Pay Rate

Up to $28.08 per hour, depending on experience.

Benefits

• We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.

Responsibilities

• Own onboarding and offboarding activities, including building access, team orientation, walkthroughs, equipment coordination, and short-notice departures.
• Execute and streamline day-to-day operational processes, balancing recurring responsibilities with unpredictable and time-sensitive requests.
• Coordinate lab, equipment, and facility logistics, including gear distribution, workspace allocation, physical setup, and related support.
• Maintain information‑sharing platforms, documentation, trackers, and repositories to ensure resources remain current, organized, and accessible.
• Monitor operational activities, identify issues early, resolve problems when possible, and escalation appropriately when additional support is required.
• Coordinate team events and activities, including logistics, scheduling, communications, and hands‑on physical setup.
• Develop lightweight tools, processes, and documentation to address organizational needs and provide basic technical and operational support.
• Collaborate with stakeholders across the research organization, communicating effectively with employees and leaders across a wide range of seniority levels.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material, including blogs and media material.
• Build material to contribute to the Digital Transformation practice.
• Attend internal itD networking events, both in person and virtually.
• Work with leadership on career fast‑track opportunities.

Required Qualifications and Skills

• 5+ years of professional operations experience or equivalent relevant experience.
• Strong written and interpersonal communication skills, with the ability to communicate professionally across a wide range of organizational levels.
• Demonstrated experience with hands‑on operational execution, including logistics, onboarding/offboarding, physical setup, equipment coordination, or similar responsibilities.
• Strong organizational and time‑management skills, with the ability to manage multiple priorities simultaneously.
• Demonstrated cross‑functional collaboration and stakeholder coordination experience.
• Proven ability to work independently in ambiguous environments and identify, resolve, or accelerate operational issues.
• Willingness and ability to perform hands‑on, physical, and repetitive operational tasks as required.
• Experience working in a fast‑paced research, hardware, or product‑development environment.

Preferred Qualifications and Skills

• Previous experience as a company employee or contractor.
• Experience supporting AR/VR, audio research, hardware, or other technical research environments.
• Experience building lightweight tools, trackers, process documentation, or information repositories to improve operational workflows.
• Experience with lab operations, space planning, equipment logistics, or workplace operations.
• Experience coordinating team events and physical logistics in a technical or research organization.

Education

Bachelor's degree in Business, Administration, or a related field; relevant professional experience may also be considered.

Company Description

About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman‑and minority‑led firm. Every day, we challenge ourselves to be considerate, fair and re‑think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You'll thrive here if you are a dynamic self‑starter, a difference‑maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you'll be part of our global community, you have a say about your own career journey, and you'll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high‑performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at and let us know the nature of your request and your contact information.

Additional Info

Dynamic environment in a culture of respect, empowerment and recognition for a job well done,