Operations Coordinator - Customer Support & Cross-Functional

Aditi Consulting; California (MO); On-site; USD 48,216 - 52,348; Part time

Job summary

A leading consulting firm in California is seeking an Entry Level position focused on customer support and operations. Candidates should have at least 2 years of relevant experience and strong communication skills. Responsibilities include responding to user inquiries, leading issue resolution, and improving user experiences. This is a contract role in the IT Services and IT Consulting industry, with a pay range of $35-$38 per hour.

Qualifications

• Minimum 2 years in operations, customer support, or technical support.
• Excellent written and verbal communication.
• Experience navigating complex situations.

Responsibilities

• Respond to user inquiries with empathy and accuracy.
• Lead issue resolution across teams.
• Optimize team workflows and user experience.

Skills

Customer support experience

Communication skills

Complex issue resolution

Job description

A leading consulting firm in California is seeking an Entry Level position focused on customer support and operations. Candidates should have at least 2 years of relevant experience and strong communication skills. Responsibilities include responding to user inquiries, leading issue resolution, and improving user experiences. This is a contract role in the IT Services and IT Consulting industry, with a pay range of $35-$38 per hour.