Campus Operations Coordinator, Alpha – $110,000/year USD

Crossover; Spotswood (NJ); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Benefits package

Job summary

Alpha seeks a Campus Operations Coordinator to manage end-to-end campus operations at the NYC campus, ensuring the 2-Hour Learning schedule runs smoothly and safely. You will handle front-line IT support, safety protocols, events, and onboarding, all while fostering a high-expectation, warm campus culture.

The role requires a bachelor’s degree and 1+ year experience in high-service operations, with strong communication skills and legal eligibility to work in the United States.

Qualifications

• Bachelor's degree (any field) required.
• 1 year of experience managing multi-faceted operations in education, events, hospitality, or similar high-service environments.
• Proven ability to stay calm in crises, take initiative, and juggle priorities independently.
• Confidence with basic IT troubleshooting and Google Workspace administration.
• Clear, professional written and verbal communication that builds community trust.
• Legally authorized to work in the United States and able to work on-site in NYC, NY.

Responsibilities

• Run end-to-end campus operations to keep the 2-Hour Learning schedule on time and interruption-free.
• Own front-line tech support (device setup, quick troubleshooting) and coordinate IT escalations.
• Build trust with students, families, and staff through crisp communication and consistent follow-through.
• Implement and audit campus safety protocols; manage drills, incident logs, and vendor coordination.
• Support events, staff onboarding, and facilities management to maintain high performance.

Skills

Crisis management

IT troubleshooting

Google Workspace

Communication

Education

Bachelor's degree

Tools

Google Workspace

Job description

“Alpha is opening new campuses all over America. Why? Because their students love school, learn valuable life skills, and run laps around their peers academically.”

Alpha is hiring.

LOCATION NOTE: This is a full-time, in-person role located at our NYC campus.

Tired of templated schools that cap potential? At Alpha, we’re transforming education for students who outpace the traditional classroom. We’re looking for a driven operator who builds seamless, calm, high-standards systems so exceptional learning can happen—every single day.

Alpha isn’t another private school. We combine rigorous academics with real-world skills and a proven 2-Hour Learning model that helps students learn faster and push beyond typical grade-level timelines. In this role, you’re the operational backbone of our campus: you own the flow of the day, protect time for focused learning, and keep every detail tight so Guides can mentor without distractions. You’ll oversee safety, facilities, and basic tech administration while fostering a warm, high-expectation culture for students and families.

If you thrive on clear processes, fast problem-solving, and visible impact, this is your lane. You’ll build a campus experience that feels intentional, efficient, and energizing—where academic ambition is celebrated and independence is trained. Join us to help shape a school where motivated students move faster, grow stronger, and lead with character.

What You Will Be Doing

Here is what the Campus Operations Coordinator role looks like day to day:

• Running daily campus operations end-to-end to keep the 2-Hour Learning schedule on time and interruption-free.


• Owning front-line tech support (device setup, quick troubleshooting) and coordinating escalations with IT.


• Building trust with students, families, and staff through crisp communication and consistent follow-through.


• Implementing and auditing campus safety protocols; managing drills, incident logs, and vendor coordination.


• Supporting key activities—events, staff onboarding, supplies/facilities management—so the campus always performs at a high bar.

What You Won’t Be Doing

• Teaching academics or writing curriculum; Guides lead student mentorship while you drive operational excellence.


• Working in a back office with little visibility; your work directly improves student outcomes and family experience.


• Burning time on busywork that doesn’t serve accelerated learning; everything you do is tied to speed, safety, or quality.

Campus Operations Coordinator Key Responsibilities

Own the end-to-end campus operation so our campus runs on time, on standard, and at a level that enables faster learning and exceptional family satisfaction.

Basic Requirements

• Bachelor’s degree (any field)


• 1 years managing multi-faceted operations in education, events, hospitality, or a similar high-service environment.


• Track record of staying calm in crises, taking initiative, and juggling priorities independently.


• Confidence with basic IT troubleshooting and Google Workspace administration.


• Clear, professional written and verbal communication that builds community trust.


• Legally authorized to work in the United States and able to work on-site in NYC, NY.

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

Working with us

This is a full-time, W2 employee position with immediate access to benefits https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only. All roles are year-long positions. The compensation level for this role is $110,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5661-US-Spotswoo-CampusOperatio