Operations Coordinator

Flight Crew International; EE. UU.; Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Flight Crew International is seeking an Operations Coordinator to join our global aviation staffing team. You will coordinate pilots, schedules, travel, and urgent operational changes across multiple countries and time zones, ensuring seamless crew operations.

This role is not a typical administrative position and requires ownership and proactive decision-making. You will interact with pilots and clients via email, phone, WhatsApp, Teams, and other platforms, handling last-minute changes and

Formación

• Extremely organized and detail-oriented.
• Proactive, persistent and dependable.
• Ability to work independently and under pressure.

Responsabilidades

• Coordinate pilot schedules, assignments and rotations across multiple markets.
• Communicate with pilots and clients via email, phone, and messaging platforms.
• Monitor upcoming assignments and proactively identify scheduling issues.
• Manage last-minute crew changes, cancellations and schedule adjustments.
• Coordinate pilot travel, positioning, and other operational requirements.
• Follow up to obtain confirmations and availability from pilots.
• Maintain accurate crew records and scheduling information.
• Collaborate with recruiting, compliance, payroll and operations teams.
• Escalate issues promptly and propose solutions when possible.
• Provide occasional early-morning, evening, weekend, or urgent support when required.

Conocimientos

Coordination

Communication

Multitasking

Time management

Problem solving

Attention to detail

Descripción del empleo

Flight Crew International (FCI) is a global aviation staffing and crew solutions company supporting airlines and aircraft operators around the world.

We are looking for a highly organized, proactive, and exceptionally dependable Operations Coordinator to join our growing team.

This is not a traditional administrative role. You will play a critical role in coordinating pilots, schedules, travel, client requirements, and last-minute operational changes across multiple countries and time zones.

What You’ll Do

• Coordinate pilot schedules, assignments, rotations, availability, and positioning across domestic and other international markets.
• Communicate directly with pilots and clients by email, phone, WhatsApp, Teams, and other platforms.
• Monitor upcoming assignments and proactively identify scheduling or staffing issues.
• Manage last-minute crew changes, replacements, cancellations, and schedule adjustments.
• Coordinate pilot travel, positioning, training, and other operational requirements.
• Follow up persistently with pilots to obtain information, confirmations, and availability.
• Maintain accurate crew records and scheduling information.
• Work closely with FCI’s recruiting, compliance, payroll, and operations teams.
• Escalate issues quickly and, whenever possible, bring potential solutions—not simply problems.
• Provide occasional early-morning, evening, weekend, or urgent operational support when required.

Who We’re Looking For

• We want someone who takes ownership.
• When a candidate doesn’t respond, you don’t simply say, “I emailed them.” You find a way to get an answer.
• When a schedule changes, you don’t wait to be told what to do. You assess the situation, identify the options, and communicate the best solution.

The ideal candidate for this role is someone who is:

• Extremely organized and detail-oriented
• Proactive, persistent, and dependable
• Comfortable working independently
• Calm under pressure
• Comfortable managing multiple priorities and time zones
• Highly responsive and service-oriented
• Comfortable working outside traditional business hours when necessary
• Technologically savvy and quick to learn new systems

Preferred Experience

• Aviation experience is a strong plus, but we are open to exceptional operations professionals who demonstrate the right skills and mindset.

Officer Hours

Option 1: 08:00 AM to 4:00 PM or Option 2: 7:45 AM to 2:45 AM and 08:30 PM to 9:45 PM in the evenings.

Why FCI?

• You’ll work with an international aviation company and have the opportunity to grow with a team that manages pilots and crew operations across the world.
• For the right person, this role can grow into a Senior Operations, Manager and then Operations Leadership position.