Operations Coordinator

Wilson Daniels; United States; On-site; USD 45,460 - 52,348; Full time

Job summary

A leading wine import company is seeking an Operations Coordinator to support daily operations in supply chain and order fulfillment. The ideal candidate will have a degree in business or supply chain management, along with 1-3 years of operations experience, preferably in the beverages industry. Responsibilities include managing shipping documentation, analyzing demand trends, and collaborating with supply chain teams. The position is located in either Napa, CA or New York City.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 1-3 years of experience in Operations, Supply Chain or Logistics.
• Strong initiative and proactive, solution-oriented mindset.

Responsibilities

• Administer shipping and customs clearance documents.
• Expedite open orders with Suppliers and Freight Forwarder.
• Analyze demand trends and build order suggestions.

Skills

Advanced computer skills in Microsoft Office

Familiarity with import documentation

Strong initiative and follow-through

Ability to multi-task

Attention to detail

Education

Bachelor’s degree in Business, Supply Chain, Logistics or related field

1-3 years of experience in Operations, Supply Chain or Logistics

Tools

Microsoft Dynamics/Business Central

Job description

This range is provided by Wilson Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$33.00/hr - $38.00/hr

Direct message the job poster from Wilson Daniels

Founded in 1978, Wilson Daniels is a fully integrated, family-owned marketing and sales company representing a highly selective portfolio of the world’s most distinctive wines. Wilson Daniels continues to pursue and elevate the standards of excellence set by founders Win Wilson and Jack Daniels through developing long-term, strategic partnerships with luxury producers that possess profound respect for terroir and are benchmarks in their region.

COME WORK WITH US

We inspire and promote a passion for wine from the most distinguished properties and terroirs around the world through exceptional marketing, education, and brand-building. We develop mutually rewarding, long-term relationships with our employees and winery and trade partners, while striving to be globally recognized as the leader of fine wines, setting the standard for integrity, quality, and excellence.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

ABOUT THE JOB

We are looking for a detail-oriented and highly organized Operations Coordinator to support the daily operations of our wine import business. This role is essential in ensuring that our supply chain, order fulfillment, and administrative processes run smoothly and efficiently – especially for our DDP shipments. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, comfortable managing data, and brings a genuine interest for wine and international trade. This role will be based in our Napa, CA or New York City office.

THE DAY-TO-DAY

• Administer all shipping and customs clearance documents; digitally file in Microsoft Business Central
• Expedite open orders with Suppliers and appointed Freight Forwarder
• Create and send weekly PO status/shipment report for Sales Team & Distributors in DDP states
• Provide ETA report(s) as POs are received using Freight Forwarder reports, etc.
• Collaborate with Supply Chain team and/or Demand Planning Manager to resolve issues as needed
• Track carrier change(s) for ocean to rail/truck as needed
• Confirm inbound dates with distributor(s)
• Track transit times for KPI reporting, accuracy of Freight Forwarder performance, and ship points analysis
• Respond to daily/weekly questions from sales regarding available inventory, PO status, and transfer requests.

Demand Planning

• Support Demand Planning Manager with, but not limited to, the following:
• Analyze demand trends and build order suggestions based on sales goals and container quantities by country (for select markets)
• Review inventory and flag low DOH items
• Build monthly “Gap to Goal” reports using existing templates
• Track orders received vs demand plan
• Maintain an up-to-date sku list that will transition to DDP (delivery duty paid) by market including estimated timing based on inventory (domestic and overseas)
• Update sku details (availability for new vintages, ship point, specs, etc.) as needed
• Collaborate on supply and logistic issues with distributors
• Ensure Power BI dashboard reflects current forecasts each month, troubleshoot and resolve discrepancies with the Business Intelligence team.

Compliance

• Assist Compliance Specialist with item set-up needs for new vintages, luxury offerings, ad-hoc
• Draft internal and external communications as needed for vintage rolls, product avail, etc.
• Participate in additional operational projects and duties as assigned

*This is not intended to be a comprehensive list of the duties and responsibilities of the position and that the duties and responsibilities may change without notice.

AM I THE RIGHT FIT?

Not everyone can be an Operations Coordinator. To be seriously considered for the role here is what you’ll bring:

Education & Experience:

• Bachelor’s degree in Business, Supply Chain, Logistics or related field (or equivalent experience)
• 1-3 years of experience in Operations, Supply Chain or Logistics –alcoholic beverages industry experience preferred
• Microsoft Dynamics/Business Central or comparable ERP software a plus

Skills:

• Advanced computer skills in Microsoft Office, specifically Microsoft Excel
• Familiarity with import documentation and regulatory compliance
• Strong initiative, follow-through and a proactive, solution-oriented mindset
• Ability to multi-task and prioritize in a fast-paced environment
• High attention to detail and accuracy
• Proactive, self-motivated, takes initiative and ability to direct and supervise
• Team player with a positive attitude; flexible to adapt to changing needs/priorities

Physical requirements:

• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
• Lifting and carrying: this role may involve lifting and carrying product samples, promotional materials, or demonstration equipment up to 50 lbs.

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Beverage Manufacturing

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Operations Specialist - Supply Chain Management

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