Operations Coordinator

BayCare Health System; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

BayCare Health System is seeking an Operations Coordinator to support day-to-day operations of outpatient centers. The role involves ensuring regulatory compliance, environment of care standards, accounts payable/receivable processes, and adherence to facility policies.

The position requires coordinating vendor and maintenance activities, onboarding physician tenants, and serving as a primary customer service contact for facility-related needs.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Facilities Management, Property Management, Real Estate, or related field and 1 year of healthcare or facility operations experience.
• High school diploma or equivalent with 8 years of relevant experience.
• Preference for project management, operations, and planning experience.

Responsibilities

• Coordinate concierge, maintenance, vendor, and volunteer functions to support efficient facility operations and service delivery.
• Serve as the primary on-site liaison for facility services, physician tenants, landlords, leasing agents, vendors, and property management partners.
• Assist with physician tenant onboarding activities, coordinating with the Medical Staff Office to initiate credentialing requirements.
• Build and maintain strong relationships with physician tenants and serve as the primary customer service contact for operational and facility-related needs.
• Monitor facility operations, identify issues, and escalate concerns and recommendations to leadership in a timely manner.
• Support facility planning initiatives and operational improvement efforts.

Skills

Project management

Operations experience

Planning

Education

Bachelor's degree in related field

High school diploma with 8 years experience

Job description

About BayCare

BayCare is one of the largest employers in the Tampa Bay area, serving the community through 16 hospitals, outpatient centers, home health services, a long-term acute care facility, and a network of thousands of physicians. Supported by more than 30,000 team members, BayCare is committed to a culture of trust, dignity, respect, responsibility, and clinical excellence.

About BayCare

BayCare is one of the largest employers in the Tampa Bay area, serving the community through 16 hospitals, outpatient centers, home health services, a long-term acute care facility, and a network of thousands of physicians. Supported by more than 30,000 team members, BayCare is committed to a culture of trust, dignity, respect, responsibility, and clinical excellence.

Position Summary

The Operations Coordinator supports the day-to-day operations of multiple outpatient centers while assisting with the planning and development of future locations. This role oversees facility regulatory requirements, environment of care standards, accounts receivable and payable processes, administrative correspondence, and facility policies and procedures.

Key Responsibilities

• Coordinate concierge, maintenance, vendor, and volunteer functions to support efficient facility operations and service delivery.
• Serve as the primary on-site liaison for facility services, physician tenants, landlords, leasing agents, vendors, and property management partners.
• Assist with physician tenant onboarding activities, including coordinating with the Medical Staff Office to initiate credentialing requirements.
• Build and maintain strong relationships with physician tenants and serve as the primary customer service contact for operational and facility-related needs.
• Monitor facility operations, identify issues, and escalating concerns and recommendations to leadership in a timely manner.
• Support facility planning initiatives, operational improvement efforts, and additional projects and duties as assigned.

Experience

Minimum Qualifications

Required:

• Bachelor's degree in Business, Healthcare Administration, Facilities Management, Property Management, Real Estate, or a related field and 1 year of healthcare, facility operations, property management, real estate, or related experience; or
• High school diploma or equivalent with 8 years of relevant experience.

Preferred:

• 1 year of Project Management experience
• 1 year of Operations experience
• 1 year of Planning experience
• Experience in facility operations, property management, commercial real estate, tenant relations, or vendor management

Education

Required:

• Bachelor's degree in Business, Healthcare Administration, Facilities Management, Property Management, Real Estate, or a related field

Preferred:

• Master's degree in Business Administration, Healthcare Administration, or a related field

Certifications

Preferred:

• Certified Risk Manager (CRM)
• Experience in Risk Management
• Facility Management Professional (FMP), Certified Property Manager (CPM), or related industry certification

Position Details

• Department: Facilities - BISC
• Location: BayCare BISC
• Status: Full Time, Exempt
• Schedule: Days, typically 8:00 AM - 4:30 PM
• Weekend Work: Occasional
• On Call: No
• Remote Work: Onsite

Equal Opportunity Employer - Veterans/Disabled