Operations Coordinator

Legends Global; Toledo (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Legends Global seeks an Operations-focused professional to collaborate with the Operations Manager and Event Coordinators to plan event timelines and staffing. The role involves chair set timelines for non-hockey events, coordinating crew schedules, supervising setup/teardown, and adjusting floor plans under management direction.

You will assist in budgeting, staff training, safety reporting, and maintaining facility equipment.

Responsibilities

• Develop timelines, schedules and action plans for event set-up and services.
• Create chair set timelines and plans for non-hockey events.
• Attend planning meetings with the Operations Manager and Event Coordinators.
• Schedule full/part-time staff and subcontracted service providers per event demands.
• Supervise crews in setup, changes, and teardown of events; adjust floor plans as directed.
• Assist in budgeting and staffing plans; training and evaluating personnel.
• Oversee cleaning, maintenance and proper storage of event equipment and furniture.
• Report major maintenance issues and safety concerns to management.
• Train new employees and support ongoing staff development.
• Resolve employee conflicts in line with policies and union contracts.
• Assist with outdoor grounds maintenance and snow removal as directed.
• Operate equipment like ice resurfacers, forklifts, floor scrubbers, and lifts as required.
• Support ice installation, preparation and maintenance for events.

Tools

Ice resurfacers

Forklifts

Floor scrubber

Aerial lifts

Snow removal equipment

Job description

Duties and Responsibilities:• Works closely with the Operations Manager and Event Coordinators to develop timelines, schedules and action plans for event set-up and services.• Creates chair set timelines and plans for non-hockey related events.• Attend department planning meetings along with participation in Safety Workgroup.• Helps prepare department work schedules, set staffing responsibilities, and review quantity and quality of work performed. Schedule full/part-time employees and subcontracted service providers (stagehands, temp labor, etc.) according to event demands.• Supervises and instructs the crews in the set-up, additions and changes, striking and tear down of events. Makes changes in floor plans and layouts at the direction of management in charge of events. Assists in the planning and execution of changeovers of the Huntington Center from one event to another.• Support and assist the Director and Manager of Operations with budgeting and staffing plans; training, supervising, and evaluating personnel and service providers.• Responsible for the cleaning, upkeep and minor maintenance of the facility and related support areas.• Reports all major maintenance items and safety concerns to management.• Responsible for delivering the highest level of service to all clients and events. Assists in resolving client’s questions and concerns.• Oversees the cleaning, minor maintenance and proper storage of all event equipment and furniture, including Hockey, staging, audio/visual equipment and motorized equipment.• Assist in the training and orientation of new employees, assist with continuing education and training sessions for existing employees, monitors employees progress and assist with employee evaluations.• Expected to resolve employee conflicts by reference to general work instructions, Union contract and ASM’s policies and procedures. Informs management of disciplinary or other problems with crew members.• Assist with snow removal and other outdoor grounds maintenance projects as directed.• Operates motorized equipment in the performance of assigned duties ie: ice resurfacers, forklifts; floor scrubber, aerial lifts, snow removal equipment, etc.• Assists with ice installation, preparation and maintenance; typical methods and techniques for maintaining, repairing and building ice; and ice reverse osmosis systemThis is not intended to be a comprehensive list of duties performed by this classification, but rather a representation of general duties. This classification performs other event related duties as needed, directed or required.