Operations Coordinator

W.O. Grubb Crane Rental; Portsmouth (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

W.O. Grubb Crane Rental in Portsmouth, VA, is seeking an Operations Coordinator to support administrative, sales, and operational tasks across the branch. You will work closely with the Rental Coordinator, Dispatcher, and Biller to increase coverage and bench strength within the branch.

The role typically operates under direct supervision and may require occasional overtime to meet branch needs. Responsibilities include coordinating with departments, handling correspondence, and delivering

Qualifications

• Must have basic computer skills.
• Proficient with Microsoft Word and Excel.
• Proficient oral and written communication skills.
• Possess a minimum of a high school diploma or equivalent.
• Must pass a drug test, background check, and fit for duty test.
• Preferred: Associate degree and 2 years office experience.
• Preferred: 3-D Lift Plan experience.

Responsibilities

• Collaborates with all branch members and assists with various tasks.
• Liaise with departments to improve performance and efficiency.
• Attend to correspondence and emails from customers, clients, and contractors.
• Provide excellent customer service and maintain relationships.
• Prepare and file forms and other documents.
• Maintain credentials for personnel as needed within the FC&C system.
• Back up dispatcher, rental coordinator, and biller when absent.
• Perform and maintain the badging of personnel at the branch.
• Review timecards and fuel reports.
• Reconcile credit card transactions to assist lodging.
• Maintain petty cash.
• Perform other duties as assigned by the Branch Manager.

Skills

Basic computer skills

Oral and written communication

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Description

An Operations Coordinator works with other staff members to ensure that the administrative, sales, and operational tasks are completed for the entire branch. Works closely and cross-trains with the Rental Coordinator, Dispatcher, and Biller in efforts of increasing coverage and bench strength within the branch. The Operations Coordinator usually works under direct supervision and expected to work as necessary to perform duties required.

Responsibilities:

• Collaborates with all members within the branch and assist with various tasks.
• Liaise with different departments to improve performance and work efficiencies.
• Attending to any correspondence and emails by customers, clients, and contractors.
• Provides excellent customer service and maintaining relationships.
• Preparing and filing forms and other documents.

• Maintaining and sending credentials to salesperson, customer, or rental coordinator when needed that are in the FC&C system.
• Backing up dispatcher, rental coordinator, and biller if he/she is absent.
• Performs and maintains the badging of personnel at the branch.
• Reviews timecards.
• Review fuel reports.
• Performs and reconciles credit card transactions to assist employees with lodging.
• Maintains petty cash.
• Performs other duties as assigned by the Branch Manager.

Knowledge, Skills, and Experience
Essential:

• Must be proficient with basic computer skills.
• Must be proficient with Microsoft Word and Excel.
• Must have proficient oral and written communication skills.
• Possess a minimum of a high school diploma or equivalent.
• Must be able to pass a drug test, background check, and fit for duty test.

Desired:

• Prefer candidates with at least an associate degree and 2 years of experience working in an office environment.
• Prefer candidate with 3-D Lift Plan experience.