Operations Coordinator

Embry-Riddle Aeronautical University; Daytona Beach (FL); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry-Riddle Aeronautical University in Daytona Beach invites applications for an Operations Coordinator in the Office of the Registrar. You will oversee data integrity, reporting to NSC/NSLDS, and ensure compliance across multi-term terms, while coordinating with departments to support audits and data-driven initiatives.

The role emphasizes cross-functional collaboration, system optimization, and maintaining student records with confidentiality in a fast-paced higher-education setting.

Qualifications

• Bachelor’s degree required.
• 3–5 years of related experience preferred in higher education or information systems.
• Strong analytical and technical skills; proficient with Microsoft Office; Campus Solutions experience desirable.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Knowledge of FERPA, NSLDS, NSC; experience supporting audits is a plus.

Responsibilities

• Support institutional compliance, data integrity, and student record management across multi-term academic environments.
• Collaborate cross-functionally to optimize reporting processes and system efficiencies.
• Contribute to audit readiness and regulatory compliance activities.
• Assist with transfer evaluations and articulation agreements; support academic partnerships.

Skills

Analytical thinking

Project management

Communication skills

Attention to detail

Independent work

Confidentiality

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Campus Solutions

Job description

The Opportunity

Join the Office of the Registrar as an Operations Coordinator and play a critical role in supporting institutional compliance, data integrity, and student record management across a dynamic, multi-term academic environment. This position offers the opportunity to serve as a technical and operational expert, ensuring accurate reporting to key external agencies such as the National Student Clearinghouse (NSC), National Student Loan Data System (NSLDS), and state regulatory bodies.

Job Description

In this role, you will collaborate cross-functionally with academic departments, financial aid, and business analysts to optimize reporting processes, enhance system efficiencies, and support strategic initiatives. You will contribute directly to audit readiness, regulatory compliance, and the continuous improvement of registrar operations, while also helping shape academic partnerships through transfer evaluations and articulation agreements.

This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, data-driven environment and is passionate about higher education operations, compliance, and student success.

This is an in-person position based at the Worldwide Headquarters (WWHQ) in Daytona Beach, Florida.

About Us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Compensation

The annual salary range for this position is up to $45,000. The final offer will consider the candidate’s skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

• Bachelor’s degree required.
• Minimum of 3–5 years of related experience, preferably in higher education, academic records management, or information systems.
• Strong analytical and technical skills, including experience with Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) and the ability to learn new systems; experience with Campus Solutions or similar systems is highly desirable.
• Demonstrated ability to manage multiple projects and deadlines in a complex, fast-paced environment.
• Knowledge of academic policies, registrar functions, enrollment reporting, and compliance standards (e.g., FERPA, NSLDS, NSC); experience supporting audits is a plus.
• Experience analyzing and reconciling data with a high degree of accuracy and attention to detail.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across all levels of the organization.
• Strong organizational, problem-solving, and process improvement skills.
• Ability to work independently, exercise sound judgment, and maintain confidentiality of sensitive information.
• Customer service-oriented mindset with the ability to build and maintain effective working relationships.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.